Amanda Leis
Ottoville,OH
Summary
Dynamic and results-driven Registered Nurse with extensive experience at ZOLL, specializing in sales support and clinical education. Proven ability to build relationships and enhance revenue through effective communication and adaptability. Proficient in Salesforce and EPIC, with a strong focus on patient advocacy and teamwork to achieve optimal outcomes.
Overview
12
12
years of professional experience
Work History
Sales Support Representative
ZOLL, Cardiac Management Solutions
03.2020 - Current
- Collect clinical documentation needed for initial medical orders and re-authorizations to ensure claims are submitted to insurances in a timely manner prior to expiration.
- Deliver clinical education to healthcare staff, focusing on the recognition of risk, prevention
- Track revenue for each territory to appropriately address exceptions/claims that are missing to improve and meet regional revenue goals.
- Assist with general onboarding and field training of Territory Managers and Assistant Territory Managers within the region.
- Meet with multiple clinic staff/physicians each day to build relationships and provide fast and knowledgeable support over LifeVest and ZOLL Patient Management System.
Clinical Nurse Advisor, Utilization Review
Humana
04.2017 - 03.2020
- Quality assurance front end review, specializing in inpatient nursing level of care per Medicare Guidelines.
- Advising multiple facilities in the east central region, requesting additional documentation, diagnostic studies and Physician documentation.
- Working closely with Physicians to place member in correct level of care.
- Precept new nurses in existing role.
Pre-operative Care/OR Circulator/Block Nurse
Institute of Orthopedic Surgery
02.2015 - 05.2017
- Conducted pre-operative assessments including medication reconciliation, health history review, vital signs, and consent verification.
- Educated patients on surgical procedures, anesthesia expectations, and post-operative care instructions.
- Initiated IV access, completed pre-surgical checklists, and communicated effectively with OR and anesthesia teams.
- Prioritized patient safety and comfort in a high-volume, fast-paced pre-op environment.
- Provided intraoperative patient care as circulating RN in various orthopedic surgeries.
- Ensured strict adherence to aseptic technique, surgical safety checklists, and patient identification protocols.
- Anticipated needs of the surgical team, maintained sterile field integrity, and managed surgical instruments, specimens, and documentation.
- Collaborated with anesthesia, scrub techs, and surgeons to ensure safe and efficient case flow.
- Managed time-outs and maintained continuous patient advocacy throughout the surgical procedure.
- Assisted anesthesiologists with regional nerve block procedures, including positioning, monitoring, and patient education.
- Maintained a sterile environment, prepared block trays, and ensured availability of ultrasound and equipment.
- Monitored patients for adverse reactions during and after block administration.
- Collaborated with PACU and OR teams to ensure seamless transitions and optimal pain control outcomes.
OR Circulator/Pre-Admit Testing/Pre/Post Care/Endoscopy Nurse
Vanwert County Hospital
04.2013 - 03.2015
- Assessment and appropriate nursing care of a preoperative, perioperative, postoperative surgical and endoscopy patient.
- Patient assessment and care through the initial process of surgical/endoscopy procedure. Chart review to ensure all information is in place for said procedure.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Education
Associate of Applied Science - Nursing
James A Rhoades State College
Lima, OH03-2008
Skills
- Salesforce proficiency
- Workday
- Microsoft office/Excel/Powerpoint
- Microsoft Teams
- EPIC
- ZOOM
- Customer relationship management
- Adaptability and flexibility
- Teamwork and collaboration
- Relationship building
- Excellent communication with colleagues, administration and physicians
- Highly motivated, results-driven Registered Nurse
Timeline
Sales Support Representative
ZOLL, Cardiac Management Solutions
03.2020 - Current
Clinical Nurse Advisor, Utilization Review
Humana
04.2017 - 03.2020
Pre-operative Care/OR Circulator/Block Nurse
Institute of Orthopedic Surgery
02.2015 - 05.2017
OR Circulator/Pre-Admit Testing/Pre/Post Care/Endoscopy Nurse
Vanwert County Hospital
04.2013 - 03.2015
Associate of Applied Science - Nursing
James A Rhoades State College
Similar Profiles
Natalie S. Waldrep, RNNatalie S. Waldrep, RN
Associate Territory Manager at ZOLL Cardiac Management SolutionsAssociate Territory Manager at ZOLL Cardiac Management Solutions
Carrington EubankCarrington Eubank
Senior Sales Support Representative | Area Field Trainer at ZOLL Cardiac Management SolutionsSenior Sales Support Representative | Area Field Trainer at ZOLL Cardiac Management Solutions
Heather EasleyHeather Easley
Territory Executive at ZOLL Cardiac Management SolutionsTerritory Executive at ZOLL Cardiac Management Solutions
Trae SchlagbaumTrae Schlagbaum
Substitute Teacher at Putnam County Schools & Anthony Wayne SchoolsSubstitute Teacher at Putnam County Schools & Anthony Wayne Schools
Dana TrenkampDana Trenkamp
Store Attendant at Kozy KampgroundStore Attendant at Kozy Kampground