Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Lopez

Williston,ND

Summary

Efficient Medical Receptionist with relevant experience in managing patient appointments, handling patient inquiries, and maintaining electronic health records. Strengths include strong organizational abilities, exceptional communication skills, and familiarity with medical terminology. Proven record of streamlining office operations for optimal efficiency and improving patient satisfaction by providing high-quality customer service.

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Overview

14
14
years of professional experience

Work History

Front Desk Receptionist

Baja Auto Sales
Williston, ND
08.2024 - Current
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.

Caregiver

Agua Cristalina
Harlingen, Texas
04.2021 - 01.2024
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.

Medical Receptionist

Internal Medicine Associates
Harlingen, Texas
04.2018 - 03.2020
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.

Medical Assistant

Oladayo Sanusi, MD PA
Harlingen, TX
06.2013 - 08.2015
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Provided assistance to medical staff in performing minor surgical procedures.

Medical Receptionist

Luis Caló, MD
Harlingen, TX
05.2010 - 11.2012
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.

Education

Some College (No Degree) - Medical Assisting

South Texas Training Center
San Benito, TX
11-2009

GED -

Gulf Coast Trade Center
Harlingen, TX
06-2007

Skills

  • Correspondence typing
  • Patient Triage
  • Call Routing
  • Inventory Control
  • Appointment Scheduling
  • Insurance Verification

Timeline

Front Desk Receptionist

Baja Auto Sales
08.2024 - Current

Caregiver

Agua Cristalina
04.2021 - 01.2024

Medical Receptionist

Internal Medicine Associates
04.2018 - 03.2020

Medical Assistant

Oladayo Sanusi, MD PA
06.2013 - 08.2015

Medical Receptionist

Luis Caló, MD
05.2010 - 11.2012

Some College (No Degree) - Medical Assisting

South Texas Training Center

GED -

Gulf Coast Trade Center
Amanda Lopez