Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Amanda Palmer

City of Flowood
Brandon,MS
1
Certification
2027
years of professional experience

Dynamic professional with a proven track record at CStore Cigars, excelling in customer service and inventory management. Enhanced operational efficiency through strategic process improvements, resulting in increased customer engagement and satisfaction. Skilled in multitasking and organization, with a strong commitment to reliability and punctuality in fast-paced environments.

Work History

Crew Member

4 Years 11 Months
City of Flowood | 09.2021 - 08.2026

Landscaping for the City. Detail Cleaning for street department, water department, and mechanic shop.

  • Implemented waste reduction strategies to improve overall efficiency.
  • Cleaned and maintained all areas to promote clean image.

Inventory Specialist

Southern Inventory Specialist | 2019 - 2021

Traveled to Circle K stores to do inventory for the entire store.

  • Managed inventory control processes to ensure accuracy and efficiency.
  • Monitored stock levels and conducted regular physical counts of inventory.
  • Analyzed inventory data to identify trends and suggest improvements for stock optimization.
  • Completed physical inventory counts each month.

Store Manager

CStore Cigars | 2016 - 2019
  • Managed daily operations ensuring optimal inventory levels and merchandising standards.
  • Implemented process improvements that enhanced workflow efficiency in store operations.
  • Developed promotional strategies to increase product visibility and drive customer engagement.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Rental Manager

Daily Equipment Company | 2004 - 2016
  • Managed rental inventory and ensured equipment availability for customer needs.
  • Coordinated maintenance schedules to optimize equipment performance and minimize downtime.
  • Developed strong relationships with customers to enhance service satisfaction and retention.
  • Increased rental revenue by implementing effective marketing strategies and enhancing property visibility.
  • Resolved customer disputes to maintain positive relationships and increase customer base.

Education

High School Diploma

Mclaurin Attendance Center | Florence, MS | 1995

Skills

Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Customer engagement
Flexible schedule
Store opening and closing
Inventory restocking
Telephone etiquette
Inventory counts
Point-of-sale transactions
Point of sale operation
Reliability and punctuality

Certification

  • NRF Customer Service & Sales
  • NRF Supply Chain, Inventory & Logistics Specialist
  • Northstar Digital Literacy
  • Basic Computer Skils
  • Microsoft Office
  • Accessing Telehealth Appointments
  • Internet Basics
  • National Principle of Restaurant Management
  • ServSafe
  • American Hotel & Lodging Association

Timeline

Crew Member

City of Flowood
09.2021 - 08.2026Read More

Inventory Specialist

Southern Inventory Specialist
2019 - 2021Read More

Store Manager

CStore Cigars
2016 - 2019Read More

Rental Manager

Daily Equipment Company
2004 - 2016Read More

Mclaurin Attendance Center

High School Diploma
Read More
Amanda Palmer