Amanda Renn
Minneapolis,Minnesota
Summary
Skilled in elevating guest experiences and boosting revenue, demonstrating excellence as Lead Bartender at Lifetime Fitness's Flagship Restaurant, showcasing adaptability and exceptional customer service. Extensive experience crafting innovative cocktails and ensuring legal compliance, alongside notable service as a Corporate Server, directly contributing to enhanced corporate and high-profile event satisfaction.
Overview
7
7
years of professional experience
Work History
Lead Bartender
Lifetime Fitness: Flagship Restaurant
01.2022 - Current
- Create detailed inventories and notify management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolve customer complaints promptly and professionally, preserving positive relationships between business and clientele.
- Increase bar revenue by developing and implementing creative cocktail menus with seasonal ingredients.
- Fulfill private bartending requests for loyal members.
- Safeguard legal compliance by enforcing responsible alcohol consumption policies and verifying age requirements as needed.
Corporate Server
Lifetime Fitness: Flagship Restaurant
06.2020 - Current
- Provide exceptional food and beverage service for Lifetime Fitness's CEO and respective clientele weekly, Lead General Corporate Team bi-monthly, and Board of Directors bi-annually.
- Streamline communication between front-of-house and back-of-house teams by effectively conveying guest needs and priorities.
- Adapt to diverse event types, customizing service approach for weddings, corporate functions, and high-profile social gatherings.
Banquet Server
Hazeltine National Golf Club
08.2017 - 05.2020
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain service flow during large-scale events.
- Assisted in setting up event space, ensuring proper table arrangements and placement of utensils for seamless guest experiences.
- Provided friendly, courteous service to create memorable moments for guests and players during 2019 KPMG Women's PGA Championship and 2020 U.S. Junior Amateur Championship.
Education
Master of Arts - Forensic Psychology
University of North Dakota
Grand Forks08.2025
Bachelor of Arts (B.A) - Psychology, Spanish Studies
University of Minnesota Twin Cities
Minneapolis, MN05.2022
Skills
- Exceptional customer service
- Adaptability
- Guest engagement
- Memory retention
- Strong work ethic
Timeline
Lead Bartender
Lifetime Fitness: Flagship Restaurant
01.2022 - Current
Corporate Server
Lifetime Fitness: Flagship Restaurant
06.2020 - Current
Banquet Server
Hazeltine National Golf Club
08.2017 - 05.2020
Master of Arts - Forensic Psychology
University of North Dakota
Bachelor of Arts (B.A) - Psychology, Spanish Studies
University of Minnesota Twin Cities
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