Amanda Sobilo
Dunkirk,NY
Summary
Efficient and reliable office clerk with background in managing administrative tasks, ensuring smooth operations. Possess strong organizational skills and ability to multitask effectively across various projects. Known for improving file management systems, leading to quicker document retrieval times and increased office efficiency. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members.
Overview
1
1
year of professional experience
Work History
Clerk
United States Post Office
Versailles, NY
12.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Troubleshot office equipment, computer hardware and software issues.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Organized and maintained filing systems for confidential documents.
- Maintained inventory levels of office supplies and equipment as needed.
- Communicated with customers and employees to answer questions or explain information.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Processed customer payments accurately and efficiently.
- Answered phones in a courteous manner while providing excellent customer service.
Education
Bachelor of Science - Criminal Justice
Hilbert College
Hamburg, NY05-2023
Associate of Applied Science - Criminal Justice
Jamestown Community College
Dunkirk, NY12-2020
Bachelor of Science - Psychology
Hilbert College
Hamburg, NYSkills
- Mail sorting
- Cash handling
- Telephone etiquette
- Record preparation
- Sales expertise
- File maintenance
- Mail handling
- Mail processing
- Processing mail
- Scanning and copying
- Administrative tasks
- Verbal and writing communication
- Confidentiality
- Cash management
Timeline
Clerk
United States Post Office
12.2023 - Current
Bachelor of Science - Criminal Justice
Hilbert College
Associate of Applied Science - Criminal Justice
Jamestown Community College
Bachelor of Science - Psychology
Hilbert College