Amanda Westbrook
Nipomo,CA
Summary
Reliable and dedicated Program Director. Skilled at completing daily assignments and contributing to team success. Always willing to take on new challenges.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Program Director
Turning Point Of Central California Inc
Nipomo, CA
11.2021 - Current
- Managed administrative and operational requirements with attention to budgetary, recordkeeping and facility maintenance needs
- Pursued every opportunity to improve group home operations, care standards and safety
- Prepared and maintained budgets, personnel records and training manuals
- Updated program activities and targets based on behavior consultants recommendations
- Maintained strict compliance with licensing requirements
- Kept meticulous and compliant documentation covering case activities for each individual
- Provided coverage on floor when coverage wasn't available
- Available to staff/individuals 24 hours a day
- Successfully completed agency audit
- Ensured all staff responsibilities stayed current
- Transported individuals to necessary appointments
- Continued to work with individuals on daily basis
- Ensure facility vehicles were properly maintained
- Improved client care and outcomes through close collaboration with healthcare team
- Implemented the start to person centered program.
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Lead Direct Support Professional
Turning Point Of Central California
04.2021 - 11.2021
- Wrote reports detailing support and service provided throughout each shift
- Delivered active treatment services as outlined in personal care plans
- W
- Drove client goal achievement through skill training and therapeutic instruction
- Guided clients in administering proper dose and timing of medications
- Improved patient care and outcomes through close collaboration with healthcare team
- Optimized client care with interdisciplinary case reviews alongside qualified team.
Direct Support Professional
Turning Point Of Central California
03.2020 - 03.2021
- Offered encouragement, coaching, and emotional support to help clients achieve established goals
- Wrote reports detailing support and service provided throughout each shift
- Helped clients to gain independence and quality of life through company services
- Drove client goal achievement through skill training and therapeutic instruction
- Observed regulations to protect client safety and promote wellness
- Supported client social desires, learning needs, and environmental requirements to enable full healthcare compliance
- Delivered active treatment services as outlined in personal care plans
- Assisted with client transportation, bathing, and meal preparation
- Guided clients in administering proper dose and timing of medications
- Improved patient care and outcomes through close collaboration with healthcare team
- Supported individuals' personal hygiene by helping with basic tasks
- Delivered expert care to clients convalescing or incapacitated by illness or injury
- Assisted with client nutrition by shopping for healthy ingredients and preparing balanced meals
- Optimized client care with interdisciplinary case reviews alongside qualified team.
Caregiving Manager
01.2018 - 02.2020
- Assisted with medical administration and maintained related reporting requirements
- Protected patient data with secure records management system
- Maintained knowledgeable and skilled staff, recruiting top candidates and overseeing continuous training initiatives
- Met coverage demands by establishing work schedules and assigning specific jobs
- Directed and conducted recruitment, hiring, and training of personnel
- Directed, supervised, and evaluated work activities of [Type] personnel
- Assisted with tasks and work duties during slow periods to maintain team productivity
- Completed accurate work tasks by carefully reviewing every order
- Developed solid relationships with staff, customers, and vendors
- Kept areas clean, organized, and in line with company professional standards
- Maintained full compliance with legal, health, and safety regulations
- Protected company and customer data by following information policies.
School Bus Driver
San Luis Obispo County Office of Education
08.2002 - 05.2014
- Remained alert during trips to give full attention to traffic, weather, and road conditions
- Followed security rules to transport authorized students, school personnel, and chaperones
- Ran daily scheduled routes and handled numerous special school events and field trips without accidents or safety concerns
- Kept bus in good working order through basic upkeep of fuel, oil, water, windshield washer, and other fluids
School Bus Driver
Student Transportation Of America
01.1998 - 08.2002
- Maintenance
- Maintained detailed records of daily activities, maintenance actions, and notable incidents
- Assisted students with disabilities onto and off of vehicle with compassionate and skilled help
- Identified and reported maintenance concerns to management based on routine pre- and post-trip inspections
- Prevented harassment, safety violations, and other unauthorized behaviors with skilled management of bus environment
- Rendered first aid to injured students and notified school to connect with parents
- Helped children understand how to ride, enter, and exit safely
- Protected staff and passengers by enforcing behavioral rules
- Assisted students with disabilities onto and off of vehicle with compassionate and skilled help
- Prevented harassment, safety violations, and other unauthorized behaviors with skilled management of bus environment
- Protected bus riders by consistently following traffic laws and mandatory safety regulations
- Maintained detailed records of daily activities, maintenance actions, and notable incidents
- Ran secondary trips for field trips, away games, and other special events
- Rendered first aid to injured students and notified school to connect with parents
- Monitored crossings to prevent driver and pedestrian encounters
- Operated full-size and medium buses to transport students to and from school
- Logged daily activities and promptly reported notable incidents.
Education
General Education -
Ernest Righetti High School
Santa Maria, CA06.1997
Skills
- Personnel Supervision
- Maintain client/staffing Records
- Task Delegation
- Program Operations
- Schedule Staff
Certification
CPR & First aid I ASL I Certified Person Centered Thinking Certified I Pro-Act instructor I Supervisory Academy Graduate I
Timeline
Program Director
Turning Point Of Central California Inc
11.2021 - Current
Lead Direct Support Professional
Turning Point Of Central California
04.2021 - 11.2021
Direct Support Professional
Turning Point Of Central California
03.2020 - 03.2021
Caregiving Manager
01.2018 - 02.2020
School Bus Driver
San Luis Obispo County Office of Education
08.2002 - 05.2014
School Bus Driver
Student Transportation Of America
01.1998 - 08.2002
General Education -
Ernest Righetti High School