Amanoua Kouame
MI
Summary
Proactive and goal-oriented professional with a strong focus on time management and problem-solving. Highly regarded for reliability and adaptability, consistently demonstrating the ability to quickly learn and apply new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
World Financial Group Wfg
01.2024 - Current
- Engaged in professional development through training sessions.
- Enhanced customer buying experience using tailored sales strategies.
- Fostered strong client relationships to ensure exceptional customer service.
Direct Support Professional
The Cottages Group
02.2021 - 12.2023
- Assisted five clients with disabilities in managing daily activities to enhance confidence and well-being.
- De-escalated tough situations to promote peaceful interactions for five clients
- Guided clients to reach their individual goals with customized care plans.
Student Service Food Worker
Sodexo, Minnesota State University, Mankato
Mankato
09.2020 - 12.2021
- Monitored food portions for accurate serving sizes during counter service.
- Washed equipment and managed work area cleanliness.
- Refilled condiments, beverages, and supplies to guarantee availability.
Education
Bachelor of Arts - Political Science
Minnesota State University, Mankato
12.2021
Skills
- Conflict Resolution
- Active Listening
- Interpersonal Skills
- Sales
- Time management
- Goal setting
- Crisis management
- Problem-solving
- Multitasking and organization
- Record keeping
Accomplishments
Volunteer, American Red Cross
Languages
English/ French
Native or Bilingual
Certification
CPR/ First Aid
Life License
Timeline
Life Insurance Agent
World Financial Group Wfg
01.2024 - Current
Direct Support Professional
The Cottages Group
02.2021 - 12.2023
Student Service Food Worker
Sodexo, Minnesota State University, Mankato
09.2020 - 12.2021
Bachelor of Arts - Political Science
Minnesota State University, Mankato