Summary
Overview
Work History
Education
Skills
Timeline
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Amarantha Jauregui

Phoenix,AZ

Summary

Dedicated and highly motivated Customer Service Representative with over 4 years of experience in delivering exceptional customer support. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Avondale Toyota
Avondale, AZ
11.2022 - 07.2024
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Developed and maintained filing systems for confidential documents and records.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.

Administrative Assistant

Avondale Nissan
Avondale, AZ
01.2021 - 11.2022
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Coordinated catering services for various functions, including sales trainings and department meetings.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.

Administrative Assistant

Carvana
Tolleson, AZ
07.2020 - 01.2021
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Facilitated communication between different departments within the organization.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.

Bilingual CSR

Maximus Inc
Peoria, AZ
11.2019 - 07.2020
  • Utilized problem-solving skills to resolve customer concerns in a timely manner.
  • Answered incoming customer inquiries in Spanish and English, providing accurate information and solutions.
  • Followed standard operating procedures when handling calls from customers according to company policy.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Assessed customer needs and provided tailored solutions for their individual healthcare requirements.
  • Performed data entry tasks such as entering customer information into databases accurately.

Education

High School Diploma -

South Mountain High School
Phoenix, AZ
05-2020

Skills

  • Office Administration
  • Data Entry
  • Appointment Scheduling
  • Meeting planning
  • Calendar Management
  • Spreadsheet Management
  • Mail handling
  • Documentation and Recordkeeping
  • Payroll and budgeting
  • Prioritization

Timeline

Administrative Assistant

Avondale Toyota
11.2022 - 07.2024

Administrative Assistant

Avondale Nissan
01.2021 - 11.2022

Administrative Assistant

Carvana
07.2020 - 01.2021

Bilingual CSR

Maximus Inc
11.2019 - 07.2020

High School Diploma -

South Mountain High School

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Amarantha Jauregui