Amari Johnson
Greensboro,NC
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Shift Leader
Smoothie King
05.2021 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Conducted regular reviews of operations and identified areas for improvement.
- Collected, arranged, and input information into database system.
- Frequently inspected production area to verify proper equipment operation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Team Member
Taco Bell
01.2021 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Bachelor of Science - Kinesiology
North Carolina A & T State University
Greensboro, NC05.2026
High School Diploma -
Baltimore School For The Arts
Baltimore, MD06.2022
Skills
- Sales Reporting
- Team Leadership
- Account Management
- Staff Development
- Cash Handling
- Role Modeling
Timeline
Shift Leader
Smoothie King
05.2021 - 08.2023
Team Member
Taco Bell
01.2021 - 08.2022
Bachelor of Science - Kinesiology
North Carolina A & T State University
High School Diploma -
Baltimore School For The Arts