Amaya Kimbrough
Newark,NJ
Summary
I have a proven track record of excellent time management and punctuality. I'm also a quick learner, especially with hands-on learning. Always eager to learn more,epically if allows me to do my job efficiently.
Overview
3
3
years of professional experience
Work History
Crew Member
Dunkin Donuts
11.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Contributed to increased sales by upselling menu items and promoting special offers.
Crew Member
White Castle
09.2023 - 07.2024
- Reconciled receipt totals, cash and credit payments to address shortages.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
Sales Associate
Beauty Supply Warehouse
05.2022 - 09.2022
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with team members to achieve monthly sales targets.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Finance Intern
Newark Summer Youth Program
05.2021 - 09.2021
- Managed sensitive information responsibly, maintaining strict confidentiality standards.
- Analyzed financial statements to identify trends and provide valuable insights for decision-making.
- Researched accounting issues and proposed solutions to avoid repeat occurrences.
- Assisted in creation of financial models for new business opportunities, supporting growth initiatives.
Education
High School Diploma -
Leaders For Life Academy
Newark, NJ02.2023
Skills
- Customer service
- Computer literacy
- Food service
- Communication skills
- Restaurant experience
- Time management
Timeline
Crew Member
White Castle
09.2023 - 07.2024
Crew Member
Dunkin Donuts
11.2022 - Current
Sales Associate
Beauty Supply Warehouse
05.2022 - 09.2022
Finance Intern
Newark Summer Youth Program
05.2021 - 09.2021
High School Diploma -
Leaders For Life Academy