Amber Intelisano
Altamonte Springs,FL
Summary
Highly organized professional with extensive experience in medical support and laboratory technology. Specializes in coordinating effective communication between patients and healthcare teams, ensuring timely and accurate results. Demonstrates a strong commitment to safety compliance and quality standards in fast-paced clinical environments.
Overview
24
24
years of professional experience
Work History
Advanced Medical Support Assistant
Lake Baldwin VA
Orlando, Florida
08.2025 - Current
- Assisted veterans with scheduling appointments and managing healthcare needs.
- Assisted with the scheduling of patient appointments and follow-up visits.
- Coordinated communication between patients and medical staff for effective care delivery.
- Provided support to physicians by entering orders into the computerized order entry system accurately.
- Provided administrative support to medical teams, enhancing workflow efficiency.
- Organized and prioritized daily tasks to support the overall clinic operations effectively.
- Answered phone calls from patients or healthcare providers and responded to inquiries professionally.
Animal Technician
The Care Foundation
Apopka, Florida
07.2019 - Current
- Conducted regular health checks, identifying and reporting abnormalities to ensure timely veterinary interventions.
- Performed basic medical treatments such as administering medications, wound care, and vaccinations.
- Maintained cleanliness and order in the animal enclosures to ensure their health and safety.
- Provided daily care for a variety of animals, including feeding, grooming and exercising them.
- Ensured all animals were handled humanely while observing proper safety protocols.
- Trained new personnel on proper animal care techniques and safety protocols.
- Utilized knowledge of animal behaviors to assess potential risks associated with handling them.
Medical Laboratory Technician
Stages of Life Medical
Longwood, FL
06.2006 - Current
- Operated laboratory equipment such as centrifuges, microscopes, spectrophotometers and automated analyzers.
- Performed quality control tests to ensure accuracy and reliability of laboratory results.
- Prepared and calibrated test instruments and equipment to drive accuracy of tests.
- Managed laboratory information systems and electronic medical records, ensuring data accuracy to facilitate reliable patient care and reporting.
- Maintained comprehensive records of laboratory activities, including inventory control logs and quality assurance programs, to support regulatory compliance and operational efficiency.
- Reviewed laboratory results and transferred data to ensure accurate reporting.
- Maintained a clean and safe work environment in the lab by following safety protocols.
- Managed COLA website and ensured adherence to all mandatory regulatory protocols.
Medical Assistant
Myriam Edwards M.D.
Clio, Michigan
01.2003 - 06.2006
- Compiled comprehensive patient histories through effective interviews, capturing medical and family histories along with current medications and treatments.
- Supported physicians in examinations, procedures, and diagnostic tests.
- Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures.
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
- Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.
- Assisted with minor surgical procedures, including suturing wounds and removing foreign bodies, adhering to aseptic technique principles.
- Performed EKG testing to assess patients' heart activity.
Education
Bachelor of Science (B.S.) - Biology Candidate
Valencia College
Orlando08-2027
Associate in Science (A.S.) - Medical assistant
Ross Medical
Flint, Michigan06-2003
High School Diploma -
Clio High School
Clio, Michigan07-1997
Basic studies -
Mott Community College
Flint, MichiganSkills
- Patient scheduling
- Electronic Health Records
- Clinical Support
- Assay analysis
- Safety protocols
- Problem solving
- Professional communication
Timeline
Advanced Medical Support Assistant
Lake Baldwin VA
08.2025 - Current
Animal Technician
The Care Foundation
07.2019 - Current
Medical Laboratory Technician
Stages of Life Medical
06.2006 - Current
Medical Assistant
Myriam Edwards M.D.
01.2003 - 06.2006
Bachelor of Science (B.S.) - Biology Candidate
Valencia College
Associate in Science (A.S.) - Medical assistant
Ross Medical
High School Diploma -
Clio High School
Basic studies -
Mott Community College