Amber Aragon
Houston,USA
Summary
Dedicated team player with a strong background in delivering high-quality customer service in fast-paced restaurant environments. Skilled in personnel development, issue resolution, and fostering collaboration among staff and management. Committed to anticipating customer needs and ensuring memorable dining experiences while maintaining composure under pressure. Eager to contribute to team success in an entry-level position.
Overview
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Bartender
Fogo De Chão
Katy, USA
04.2025 - Current
- Crafted and served diverse cocktails and beverages, elevating customer satisfaction.
- Created and launched seasonal drink specials, driving customer loyalty and boosting sales.
- Trained and mentored new bartenders on techniques, service standards, and menu knowledge.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Ensured cleanliness and organization of bar area, adhering to health regulations and enhancing overall ambiance.
Warehouse Worker
Hendrix Industries
Sealy, USA
07.2024 - 02.2025
- Loaded, unloaded, and moved materials efficiently between storage and production areas to support workflow.
- Lifted materials consistently to meet operational demands and ensure timely processing.
- Maintained clean workspaces by enforcing housekeeping guidelines for storage areas, dock bays, and equipment zones, promoting safety and organization.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Server
Cyclone Anayas
Houston, USA
05.2024 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
The Oaks Kitchen
Katy, USA
07.2023 - 07.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/bartender
Saltgrass Steak House
Katy, USA
11.2020 - 05.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Education
High School -
Morton Ranch High School
Katy, TX 08.2013 - 07.2016
Skills
- Check Payment Processing
- Price Memorization
- Customer relations
- Interpersonal communication
- Dependable work ethic
- Commitment to excellence
Timeline
Bartender
Fogo De Chão
04.2025 - Current
Warehouse Worker
Hendrix Industries
07.2024 - 02.2025
Server
Cyclone Anayas
05.2024 - 02.2025
Server
The Oaks Kitchen
07.2023 - 07.2024
Server/bartender
Saltgrass Steak House
11.2020 - 05.2023
High School -
Morton Ranch High School
08.2013 - 07.2016