Amber Arnold
MERRILLVILLE,Indiana
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
03.2021 - Current
- Provided food and drinks to 200-300 customers in fast paced environment supporting 2k in daily revenue
- Arranged and prepared tables for customers to offer memorable experiences to guests.
- Memorized menu items in order to give recommendations to customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new hires on menu item, computer system, and customer service expectations.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs
Server
Round The Clock
11.2020 - 03.2021
- Greeted new customers, discussed specials and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
Education
High School Diploma -
Carl Sandburg High School
Orland Park, IL12.2016
Skills
- Sales expertise
- Dining area maintenance
- Beverage preparation
- Food running
- Cash handling
- High-Volume Dining
- Order Accuracy
- Ability to accommodate large parties
- To-Go Order Preparation
- Food sales and promotion
- Hospitality service expertise
- Menu Memorization
Timeline
Server
Texas Roadhouse
03.2021 - Current
Server
Round The Clock
11.2020 - 03.2021
High School Diploma -
Carl Sandburg High School