Amber Davis
Las Vegas,NV
Summary
Accomplished assistant store manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
15
15
years of professional experience
Work History
Assistant Store Manager
Kohl's
10.2008 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Utilized business acumen when making merchandising decisions to positively impact sales.
- Influenced associates to drive store metrics (sales, loyalty and hospitality)
Salon Manager
Mixt Cosmetics
06.2011 - 08.2013
- Maintained general appointment calendar and set shift schedules.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
- Promoted business through marketing initiatives and use of social media.
- Achieved personal sales goals by upselling products to meet individual needs.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
Education
Master Aesthetician
Euphoria Institute of Beauty Arts And Sciences
Las Vegas, NV06.2009
High School Diploma -
Palo Verde High School
Las Vegas, NV06.2008
Skills
- Management Training
- Leadership
- Coaching and Mentoring
- Sales Growth
- Goals and Performance
- Customer Experience
- New Hire Training
- Strategic Merchandising
- Store Opening and Closing
Timeline
Salon Manager
Mixt Cosmetics
06.2011 - 08.2013
Assistant Store Manager
Kohl's
10.2008 - Current
Master Aesthetician
Euphoria Institute of Beauty Arts And Sciences
High School Diploma -
Palo Verde High School