Amber Etchells
Port Orchard,WA
Summary
I am Motivated with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
25
25
years of professional experience
Work History
Server
Cosmos Restaurante
09.2022 - Current
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Increased sales significantly by upselling higher-end products to customers.
Waitress Supervisor
Family Pancake House
08.1999 - Current
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Managed table turnover rate effectively allowing for more guests served per shift.
- Collaborated with management to develop seasonal menus incorporating popular dishes based on customer feedback.
Education
High School Diploma -
South Kitsap High School
Port Orchard, WASkills
- Suggestive Selling
- Staff Training
- Team Leadership
- Menu Recommendations
- Inventory Management
- Hospitality service expertise
- Strong Work Ethic
- Transactions and Cash Handling
- Item promotion
- Courteous Phone Demeanor
Timeline
Server
Cosmos Restaurante
09.2022 - Current
Waitress Supervisor
Family Pancake House
08.1999 - Current
High School Diploma -
South Kitsap High School