Amber Ewen
Lewisville,TX
Summary
Results-driven Director of Sales known for high productivity and efficiency in task completion. Specialize in strategic planning, customer relationship management, and market analysis. Excel in negotiation, team leadership, and problem-solving to achieve sales targets and drive business growth.
Overview
5
5
years of professional experience
Work History
Director of Sales
Mustang Creek Estates of Keller
Keller , Texas
04.2023 - Current
- Conducted market research and reported on competitors.
- Developed and promoted weekly, monthly and quarterly sales objectives.
- Established and maintained relationships with key clients to ensure high levels of satisfaction and repeat business.
- Identified, developed and maintained relationships with key customers and partners.
- Built relationships with customers and industry professionals to establish long-term business growth.
- Reviewed competitors' activities in order to stay ahead of the competition in terms of pricing and promotions.
- Utilized CRM systems to track leads, manage accounts and monitor competitor activity.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
Business Office Manager
The Oaks at flower mound
Flower Mound, Texas
01.2021 - 04.2023
- Managed office inventory, overseeing the procurement of supplies and equipment maintenance.
- Provided administrative support to senior management as needed.
- Directed and oversaw office personnel activities.
- Organized filing systems for easy retrieval of documents.
- Maintained accurate records of customer accounts and transactions.
- Directed accounts payable and receivable, ensuring timely processing and accurate record-keeping.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Ordered supplies when necessary to keep the office running smoothly.
- Assisted with HR activities such as recruitment, interviewing candidates and onboarding new hires.
- Maintained employee records, including payroll, vacation time and benefits information.
- Developed and maintained relationships with clients, addressing concerns and ensuring satisfaction.
- Coordinated payroll processing, including verification of hours, calculation of earnings, and distribution of paychecks.
- Acted as liaison between management team members, staff and external vendors.
- Reviewed invoices for accuracy to identify cost savings.
- Attended and participated in continuing educational programs to optimize job performance.
- Handled confidential information with discretion and integrity.
Activity Director
The Oaks at flower mound
Flower Mound, Texas
01.2020 - 01.2021
- Created monthly activity calendars with a variety of recreational options.
- Interacted with patients and families by addressing questions and concerns.
- Conducted assessments of residents' cognitive functioning levels prior to enrollment in programs.
- Maintained records of activities and analyzed feedback from participants.
- Provided one-on-one support to those who required additional assistance.
- Monitored the progress of participants in order to assess program effectiveness.
- Worked closely with families to ensure that their loved ones were receiving appropriate care.
- Facilitated group discussions on topics such as current events, health issues, and hobbies.
- Designed and led activities in crafts, music and sports.
- Coordinated transportation services for offsite activities when needed.
- Scheduled and coordinated events and activities.
Education
High School Diploma -
Newman Smith High School
Carrollton, TX05-2000
Skills
- Deal closing
- Sales software proficiency
- Pipeline development
- Sales team motivation
- Client relationship management
- Sales reporting
- Sales pipeline management
- Competitive analysis
Timeline
Director of Sales
Mustang Creek Estates of Keller
04.2023 - Current
Business Office Manager
The Oaks at flower mound
01.2021 - 04.2023
Activity Director
The Oaks at flower mound
01.2020 - 01.2021
High School Diploma -
Newman Smith High School