Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Fields Simpson

Lima,OH

Summary

As a Treatment Coordinator at Whole Health Dentistry with expertise in appointment scheduling and HIPAA compliance. Successfully enhanced patient understanding of treatment options while streamlining communication between patients and providers. Proven ability in office administration and financial counseling, ensuring efficient operations and improved patient satisfaction.

Overview

9
9
years of professional experience

Work History

Treatment Coordinator

Whole Health Dentistry
03.2017 - Current
  • Assisted in coordinating patient treatment schedules and appointments.
  • Educated patients on treatment options and procedures to enhance understanding.
  • Supported clinical staff by managing patient documentation and records.
  • Facilitated communication between patients and healthcare providers for effective care.
  • Educated patients on various treatment options, improving understanding and engagement in their oral health.
  • Managed patient scheduling to optimize treatment workflows and enhance office efficiency.

Bank Teller

Huntington National Bank
09.2016 - 03.2018
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
  • Assisted customers with inquiries, providing exceptional service to enhance satisfaction and loyalty.
  • Maintained compliance with banking regulations, safeguarding against potential risks and errors.
  • Trained new tellers on operational procedures and customer service standards, fostering team development.

Education

High School Diploma - N/A

Lima Senior High School
Lima, OH
06.2001

Skills

  • Appointment scheduling
  • HIPAA compliance
  • Office administration
  • Financial counseling

Timeline

Treatment Coordinator

Whole Health Dentistry
03.2017 - Current

Bank Teller

Huntington National Bank
09.2016 - 03.2018

High School Diploma - N/A

Lima Senior High School