Amber Godines
Corpus Christi,TX
Summary
Personable and detail-oriented professional with over 4 years of experience in administrative and client service roles. Skilled in creating positive client experiences, managing front desk operations, and coordinating appointment scheduling with accuracy and care.
Overview
10
10
years of professional experience
Work History
Client Relations Specialist
Lynn Engineering
Corpus Christi, TX
01.2024 - Current
- Answer 20+ client calls daily, providing windstorm engineering information to contractors and homeowners.
- Build strong client relationships through clear communication and consistent follow-up.
- Research and resolve service issues with accuracy, ensuring client satisfaction and compliance.
- Oversee multiple active projects, ensuring inspections and reporting are completed on time.
Administrative Assistant
James W. Turner Construction, Ltd.
Rockport, TX
08.2021 - 12.2023
- Provided administrative support to the General Manager, Office Manager, and Superintendents, enhancing daily workflow efficiency.
- Managed permit applications and renewals, ensuring compliance with local and state regulations.
- Organized and maintained construction field files and job folders, improving document accessibility and team coordination.
- Entered and updated vendor and project data across internal systems with accuracy and attention to detail.
Operations Assistant
Templar Electric
Corpus Christi, TX
02.2021 - 05.2021
- Handled communication, scheduling, and inspection coordination across various roles.
- Maintained documentation, processed billing, and supported customer service and field operations.
- Assisted with project timelines, permits, and administrative tasks across departments.
- Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
Administrative Assistant
Cleaver Brooks Sales & Service
Corpus Christi, TX
09.2017 - 08.2020
- Managed incoming communications, directing phone calls and visitors to appropriate staff to ensure smooth office operations.
- Handled financial transactions, including creating invoices, preparing account statements, and calculating receivables for accurate and timely billing.
- Generated purchase orders and coordinated material purchases from vendors.
- Maintained employee timesheets and accurately entered time and attendance data into the system.
Beauty Advisor
Dillard's
Corpus Christi, TX
10.2015 - 04.2017
- Delivered personalized beauty advice, boosting customer satisfaction and tailored product recommendations.
- Demonstrated product application, enhancing customer knowledge and visual merchandise display.
- Handled sales operations, ensuring accurate cash management and drawer balancing.
- Promoted additional products, increasing sales and revenue.
- Met sales goals, supporting organizational success with consistent and reliable service.
- Increased customer loyalty by creating personalized beauty routines, boosting repeat sales and enhancing brand trust.
Office Assistant
Associated Builders And Contractors, Inc.
Corpus Christi, TX
02.2015 - 10.2015
- Facilitated member engagement by organizing monthly events and distributing project updates.
- Managed administrative tasks including mail, filing, phones, and board meeting preparations.
- Ensured project database accuracy and kept plans room updated with current information.
- Worked closely with board members to prepare comprehensive meeting binders, ensuring all necessary information was readily available.
- Managed document filing and faxing processes, ensuring meticulous organization and quick retrieval of essential records.
Education
Aveda Institute
04-2012
Diploma -
Mary Carroll High School
Corpus Christi, TXSkills
- Administrative Support
- Appointment Scheduling & Calendar Coordination
- Data Entry
- Multiline Telephone
- Microsoft Office & CRM Systems
Timeline
Client Relations Specialist
Lynn Engineering
01.2024 - Current
Administrative Assistant
James W. Turner Construction, Ltd.
08.2021 - 12.2023
Operations Assistant
Templar Electric
02.2021 - 05.2021
Administrative Assistant
Cleaver Brooks Sales & Service
09.2017 - 08.2020
Beauty Advisor
Dillard's
10.2015 - 04.2017
Office Assistant
Associated Builders And Contractors, Inc.
02.2015 - 10.2015
Aveda Institute
Diploma -
Mary Carroll High School