Amber Huerta
Mesa,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ramp Agent
Piedmont/ American Airlines
Phoenix, Arizona
08.2024 - Current
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Implemented company policies regarding baggage handling and customer service.
- Ensured compliance with Federal Aviation Administration (FAA) regulations and safety standards.
Kitchen Staff Member
Chick-Fil-A
Chandler, AZ
11.2022 - 08.2024
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Increased a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Followed food safety practices and sanitation guidelines.
Flight Attendant
Mesa Airlines
Phoenix, AZ
11.2021 - 11.2022
- Amplified passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
Kitchen Staff Member
Raising Canes
Chandler, AZ
10.2019 - 11.2021
- Made food according to standard recipes with requested changes for customer satisfaction.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Received commendations from management for exceptional work ethic and dedication to the kitchen team's success.
- Sustained composure and work quality while under stress.
Education
High School Diploma -
Franklin High School
El Paso, TX07-2017
Skills
- Customer Service
- Teamwork
- Active Listening
- Problem Solving
- Attention to detail
- Creativity Enhancement
- Computer Skills
- Leadership
- Works well under pressure
- Goal Setting
- Adaptability
Certification
- First Aid/CPR Certified
Timeline
Ramp Agent
Piedmont/ American Airlines
08.2024 - Current
Kitchen Staff Member
Chick-Fil-A
11.2022 - 08.2024
Flight Attendant
Mesa Airlines
11.2021 - 11.2022
Kitchen Staff Member
Raising Canes
10.2019 - 11.2021
High School Diploma -
Franklin High School