Amber Lyke
Fridley,Minnesota
Summary
Strong individual who consistently meets and exceeds goals. Reliable team player and strong communicator. Enjoys learning and excelling at new things. Accomplished results-oriented leader with over 20+ experience in sales, profit, and operational processes. Background includes successfully implementing training processes that improve deficiencies in the business and performing HR business strategies. Outstanding leader with the skill to build relationships and manage the multifaceted activities required for the successful operation of a company’s objectives.
Overview
23
23
years of professional experience
Work History
Assistant Store Manager
K&G Fashion Superstore
Roseville, MN
08.2019 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Co-Store Manager
Gordmans-Woodbury
10.2015 - 08.2019
- Prepared and maintained employment records
- Scheduled and conducted new hire applicants and facilitated orientations
- Responsible for training and developing staff to be compliant with company objectives
- Maintained high standards to ensure guests and associates have the best overall experience
- Reviewed operational records and reports to ensure best practices were being utilized for profitability
- Ensured processes were completed efficiently to keep with company’s Door to Floor requirements
- Made sure store provisions were ordered and stocked in a timely manner
- Provided weekly schedules for over 30 employees and stayed within the allotted payroll
- Followed company directives to ensure merchandising standards were up to industry standards.
Home Sales Lead // Key
Gordmans
Roseville, MN
01.2012 - 10.2015
- Stocked and replenished merchandise according to store merchandising layouts
- Shared best practices for sales and customer service with other team members to help improve the store(s) efficiency
- Mentored new sales associates to contribute to the store(s) positive culture
- Communicated clear expectations and goals to each team member
- Worked with the management team to implement the proper division of responsibilities
- Completed all point of sale opening and closing procedures, including counting the contents of cash registers.
Sales Associate
JCPenney
Roseville, MN
08.2001 - 01.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
High School Diploma -
Blaine Senior High School
Blaine, MN01.2002
Skills
- Conflict Management
- Developing others/Leverage Talent
- Interpersonal Skills
- Inventory Flow Process
- Staff Recruitment & Retention
- Strategic Thinking
- Team Building
- Skilled Problem Solver
- Visual Merchandising
- Decisiveness
- Well Organized
Timeline
Assistant Store Manager
K&G Fashion Superstore
08.2019 - Current
Co-Store Manager
Gordmans-Woodbury
10.2015 - 08.2019
Home Sales Lead // Key
Gordmans
01.2012 - 10.2015
Sales Associate
JCPenney
08.2001 - 01.2012
High School Diploma -
Blaine Senior High School