Amber McGill
Summerville,SC
Summary
I am a recent North Carolina Agricultural and Technical State University graduate who desires to be a dentist and would like to work in an area that I see myself doing in the future while preparing for the DAT. I would describe myself as a dependable, promptly, and hardworking individual that cherishes supporting team members and clients. I am also a cheerful and passionate individual with good interpersonal skills who is efficient at scheduling appointments and gathering messages to boost workplace communication.
Overview
5
5
years of professional experience
Work History
Receptionist
MBM Tax Services
01.2019 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Cashier Team Lead
Ross
02.2020 - 12.2023
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Led cashiers and associates in providing thoughtful customer service.
Education
Bachelor of Science - Biology
North Carolina A & T State University
Greensboro, NC12.2023
High School Diploma -
Fort Dorchester High School
North Charleston, SC05.2019
Skills
- Data Entry
- Time Management
- Professional Demeanor
- Telephone Skills
- Scheduling Appointments
- Scheduling
Timeline
Cashier Team Lead
Ross
02.2020 - 12.2023
Receptionist
MBM Tax Services
01.2019 - Current
Bachelor of Science - Biology
North Carolina A & T State University
High School Diploma -
Fort Dorchester High School