Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Rivas

Fort Worth

Summary

Dynamic professional with extensive experience in records management and enrollment processes at Lake Worth ISD. Proven ability to enhance student experiences through efficient workflows and strong communication skills. Adept at FERPA compliance and transfer credit evaluation, ensuring accuracy and confidentiality in handling sensitive information. Committed to fostering positive relationships within educational environments.

Overview

20
20
years of professional experience

Work History

Registrar

Lake Worth ISD
07.2017 - Current
  • Managed student enrollment processes, ensuring accurate data entry and compliance with district policies.
  • Developed and implemented efficient registration workflows to enhance parent and student experience.
  • Coordinated communication between families and school personnel regarding enrollment requirements and deadlines.
  • Organized, reviewed, and filed paperwork for secure recordkeeping.
  • Verified paperwork accuracy and checked for completion prior to processing.
  • Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students experiences.
  • Reduced errors in transcript processing through careful attention to detail while entering grades into the system.
  • Evaluated transfer credit eligibility for incoming students, ensuring a fair assessment process aligned with institutional policies.
  • Promoted adherence to FERPA regulations by implementing strict confidentiality protocols when handling sensitive student information.

Pharmacy Technician

Legacy Pharmacy
06.2015 - 07.2017
  • Trained and mentored junior technicians on pharmacy operations and best practices.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Assistant Store Manager

The Children's Place
11.2005 - 03.2010
  • Oversaw daily store operations, ensuring compliance with company policies and procedures.
  • Led a team of associates, fostering a collaborative environment to enhance customer service.
  • Developed and implemented visual merchandising strategies to optimize product presentation.
  • Trained new staff on operational procedures and customer engagement techniques.
  • Managed scheduling and payroll processes, optimizing labor costs without sacrificing service quality.
  • Initiated promotions and marketing efforts, increasing foot traffic and enhancing brand visibility.
  • Resolved customer complaints effectively, improving overall satisfaction ratings through strategic problem-solving.
  • Completed routine store inventories.

Education

High School Diploma -

Boswell High School
Fort Worth
05-2002

Skills

  • Records management
  • Admissions support
  • Database administration
  • Enrollment management
  • Transfer credit evaluation
  • FERPA compliance

Timeline

Registrar

Lake Worth ISD
07.2017 - Current

Pharmacy Technician

Legacy Pharmacy
06.2015 - 07.2017

Assistant Store Manager

The Children's Place
11.2005 - 03.2010

High School Diploma -

Boswell High School

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