Amber Rogers
Fruit Heights,UT
Summary
Dedicated and organized administrative professional with extensive experience in accounts payable and receivable, known for meticulous attention to detail and strong decision-making skills. Committed to enhancing office workflow and delivering outstanding customer service. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Self-motivated, responsible, punctual and productive when working with little to no supervision.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
Cottonwood Mutual Water Company
Mountain Green, UT
08.2023 - Current
- Accounts Payable: Enter invoices, cut checks and ensure timely payments.
- Billing: Coordinate meter readings, enter readings, prepare and mail invoices, and review accounts for further actions.
- Accounts Receivable: Enter customer payments, prepare daily deposits, and oversee ACH transactions and credit card payments. Prepare vendor invoices and ensure payments are received in a timely manner.
- Reception: Answer phones, direct calls, provide customer service, handle incoming and outgoing mail and handle walk-ins.
- General Office Management: Coordinate meter reading, servicing, and shut offs, generate work orders, track purchases, collect fees and maintain records.
- Enhances office environment, organizing spaces for better workflow and employee comfort.
- Board secretary
- Office cleaning: Keep office clean and organized, maintain inventory of supplies and order when needed.
- Notary public
- Addresses IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Manages filing system, entered data and completed other clerical tasks.
- Delivers excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Support Staff
GAP
Orem, UT
09.2000 - 08.2017
- Provided exceptional customer service to enhance shopper experience and foster loyalty.
- Assisted in store operations, ensuring product availability and visual merchandising standards were met.
- Collaborated with team members to execute promotional events and maintain store cleanliness.
- Trained new staff on operational procedures and customer engagement techniques for improved performance.
Bookkeeper
TLC for Kids
Springville, UT
05.2006 - 09.2008
- Managed accounts payable and receivable to ensure timely financial transactions.
- Reconciled bank statements with general ledger entries for accuracy and consistency.
- Prepared monthly financial statements and reports for management review.
- Streamlined data entry processes, improving efficiency in record-keeping practices.
- Handled payroll, collections and some HR duties.
Teller & Accounting Assistant
Utah Community Credit Union
Provo, UT
08.1998 - 03.2001
- Processed cash transactions accurately and efficiently, ensuring compliance with credit union policies.
- Assisted members with account inquiries, providing exceptional customer service and support.
- Maintained accurate records of transactions, contributing to smooth daily operations.
- Identified and resolved discrepancies in cash drawers, enhancing accuracy in reporting.
- Process return checks.
- Balance GL accounts and prepare month end details.
Education
High School Diploma -
American Fork High School
American Fork, UTSkills
- Data entry
- Computer skills
- Time management
- Meticulous attention to detail
- Microsoft Office Suite
- QuickBooks Desktop Pro Plus 2024
- Customer and client relations
- Strong problem solver
- Documentation and recordkeeping
- Bookkeeping
Timeline
Administrative Assistant
Cottonwood Mutual Water Company
08.2023 - Current
Bookkeeper
TLC for Kids
05.2006 - 09.2008
Support Staff
GAP
09.2000 - 08.2017
Teller & Accounting Assistant
Utah Community Credit Union
08.1998 - 03.2001
High School Diploma -
American Fork High School