Amber West
Billings,OK
Summary
Accomplished Administrative Assistant and Security Supervisor with a proven track record in office administration, information security, and enhancing operational efficiency at Billings Public Schools. Expert in database management and time management, consistently exceeding employer expectations by streamlining processes and improving security measures. Demonstrated ability to manage critical documentation and coordinate complex schedules, ensuring compliance and confidentiality.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Billings Public Schools
07.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Activity Fund custodian and treasurer. Creating purchase orders, receipting in money collected and balancing bank statements.
- Ran payroll
- Insurance coordinator
- Child Nutrition Director to include making proper approved menus, completing claims, completing necessary reports and having all food in compliance with state and federal government guidelines.
- Encumbrance clerk to include making purchase orders and reconciling bills
- Completing yearly state reports due
- Creating w2's and makings sure proper tax forms are kept for social security and IRS
- Taking minutes at school board meetings
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Security Supervisor
Tonkawa Hotel And Casino
07.2017 - 07.2021
- Screened vendors and contractors before granting access to restricted areas within mall.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Developed and implemented strategies to prevent and respond to security incidents.
- Conducted regular patrols of facility to detect and deter security threats.
- Collaborated with management to develop security policies and procedures.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Responded swiftly to security incidents and effectively resolved security issues.
Education
Associate of Science - Business And Marketing
University of Phoenix
Wichita, KSHigh School Diploma -
East High School
Wichita, KS05.2005
Skills
- Office Administration
- Filing
- Database Management
- Calendar Management
- Data Entry
- Information Security
- Report Writing
- Document Control
- Invoice Processing
- Minute Taking
- Travel Coordination
- Bookkeeping
- Mail handling
- Records administration
- Data Collection
- Deadline-oriented
- Time Management
- Insurance processing
- Workers' compensation
- Documentation And Reporting
- Confidential Document Control
- Account Reconciliation
- School records management
- Substitute Teacher Coordination
Timeline
Administrative Assistant
Billings Public Schools
07.2021 - Current
Security Supervisor
Tonkawa Hotel And Casino
07.2017 - 07.2021
Associate of Science - Business And Marketing
University of Phoenix
High School Diploma -
East High School
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