Enhanced customer satisfaction by providing knowledgeable assistance and resolving issues with a positive attitude at Longhorn Steakhouse.
Drive-Thru Captain
Chick-fil-A
Knoxville, TN
04.2022 - 06.2024
Led drive-thru operations at Chick-fil-A, improving team efficiency and customer service through innovative problem-solving and effective communication.
Senior Lifeguard
View Harbour Neighborhood Association
Knoxville, TN
06.2022 - 08.2023
Ensured safety and adherence to regulations as a Senior Lifeguard, offering educational support on water safety and conducting emergency response drills.
Shift Lead
Sonic Drive-in
Knoxville, TN
07.2021 - 10.2022
Oversaw employee training and performance, promoting a high-quality service environment as Shift Lead at Sonic Drive-In.
Education
Some College (No Degree) - Biological Sciences, Chemistry
University of Alabama At Huntsville
Huntsville, AL
Dual Enrollment -
Pellissippi State Community College
Knoxville, TN
High School Diploma -
L&N STEM Academy
Knoxville
05-2023
Skills
Organizational Skills
Attention to Detail
Flexible and Adaptable
Collaboration
Customer Assistance
Hospitality
Accomplishments
2022 and 2023 AP Distinguished Scholar
2023 earned AP Capstone Degree
32 ACT
ALA Girls State Attendee
2020 and 2022 Tennessee State Swim Qualifier
Certification
June 14, 2023: Red Cross Certified, AED and CPR
Timeline
Service Assistant
Longhorn Steakhouse
02.2024 - Current
Senior Lifeguard
View Harbour Neighborhood Association
06.2022 - 08.2023
Drive-Thru Captain
Chick-fil-A
04.2022 - 06.2024
Shift Lead
Sonic Drive-in
07.2021 - 10.2022
Some College (No Degree) - Biological Sciences, Chemistry