Amelie Silva
San Antonio,United States
Summary
Dedicated customer service representative committed to delivering top-notch care for ultimate customer satisfaction. Experience working alongside coworkers and animals has developed a deep understanding of the unique needs and behaviors of different species. Proven track record as an animal specialist showcases the ability to provide exceptional care in various settings. Passionate about promoting health and optimal wellness through high-quality support. Meticulous in observing animals and effectively communicating concerns to ensure the best possible care. Responsible cashier proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature make an asset to any team.
Overview
2
2
years of professional experience
Work History
Guest Experience Specialist
Petco
04.2022 - Current
- Provided courteous customer service to ensure a positive guest experience
- Maintained a clean and safe environment for animals and staff
- Monitored and recorded daily production and health records for animals
- Ensured that safety protocols are followed while working with animals, equipment, and chemicals
- Maintained a clean and safe environment for animals, including proper sanitation and disinfection of equipment
- Loaded and secured freight in a safe and secure manner, preventing any damage during transit
- Managed inventory of freight and materials, such as loading, unloading, and securing items.
Cat Shelter Volunteer / Foster
Feral Cat Coalition
01.2024 - Current
- Facilitated successful adoptions by conducting thorough interviews with prospective owners to ensure compatibility between pet and owner.
- Enhanced the well-being of shelter cats by administering medications and vaccinations as needed.
- Assisted potential adopters in finding the perfect match by providing detailed information on each cat''s personality, needs, and background.
- Monitored cat behavior closely to identify any issues or signs of illness requiring veterinary attention promptly.
- Enhanced the lives of cats with daily playtime sessions, encouraging mental stimulation and physical activity.
- Assisted shelter staff in maintaining a clean and safe environment for cats and visitors.
Education
High School Diploma -
Smithson Valley High School
Spring Branch, TX05.2021
Skills
- Customer Service
- Guest accommodations
- Payment Processing
- Teamwork and Collaboration
- Multitasking
- Reliability
- Organizational Skills
- Pet handling
- Animal Care
- Cleaning Protocols
- Patience and Tolerance
- Dependable and Responsible
Place of birth
Laredo, TX
Personal Information
Date of Birth: 04/25/03
Hobbies and Interests
- Animal care
- Drawing
- Baking
- Driving
- Listening to music
Timeline
Cat Shelter Volunteer / Foster
Feral Cat Coalition
01.2024 - Current
Guest Experience Specialist
Petco
04.2022 - Current
High School Diploma -
Smithson Valley High School
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