America Gomez
Stockbridge,Georgia
Summary
I am a goal-oriented individual known for my unwavering dedication and strong work ethic. I bring enthusiasm and a commitment to excellence. I have a passion for achieving my goals and fostering a positive work environment. I pride myself on being hardworking, thinking creatively, and collaborating effectively with others.
Overview
3
3
years of professional experience
Work History
Crew Member
Bruster's Real Ice Cream
McDonough, GA
08.2022 - Current
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed payments on cash register and counted back bills and change to patrons.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Tailored orders to address customer allergies and gluten concerns.
- Answered phone calls promptly to provide accurate information about menu items or prices.
Crew Member
Dunkin' Donuts
Stockbridge, GA
04.2021 - 06.2021
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Education
High School Diploma -
Woodland High School
Stockbridge, GA05-2023
Some College (No Degree) - Health Sciences
Georgia State University At Perimeter College
DecaturSkills
- Customer Service
- Supplies Monitoring and Restocking
- Time Management
- Problem-Solving
- Workplace Efficiency
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Elementary
Affiliations
- Former HOSA member
- Former Beta Club member
Timeline
Crew Member
Bruster's Real Ice Cream
08.2022 - Current
Crew Member
Dunkin' Donuts
04.2021 - 06.2021
High School Diploma -
Woodland High School
Some College (No Degree) - Health Sciences
Georgia State University At Perimeter College