Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amiyah Adams

Miami

Summary

Dedicated and high achieving undergraduate student seeking internships or part time positions within financial services to expand my current skillset and develop greater capabilities for the financial industry.

Overview

2
2
years of professional experience

Work History

Crew Member

Trader Joe's
11.2024 - Current
  • Communicated clearly across teams (front end, stockroom, leadership) to meet service level goals and keep lines moving.
  • Collaborated with shift leads to prioritize tasks during peak hours; switch between register, customer assistance, and stockroom without loss of pace or quality.
  • Trained and shadowed new team members on POS, cash-handling SOPs, product knowledge, and safety, reinforcing accuracy, fraud awareness, and service standards.
  • Delivered front-of-house service with a calm, solutions-first approach; de-escalate issues and explain policies/fees in plain language.
  • Processed high-volume customer transactions (cash/credit/debit/EBT), issue refunds/exchanges, and verify IDs for restricted items while maintaining accuracy and confidentiality.

Receptionist

Jaxson Maximus
05.2023 - 06.2025
  • Managed front desk for a high-end menswear & grooming boutique; triaged calls, emails, and walk-ins while maintaining a professional, concierge-level client experience.
  • Scheduled and coordinated fittings, alterations, and barber appointments using POS/scheduling software; optimized calendars to reduce idle gaps and no-shows.
  • Processed payments (card/cash/gift cards), deposits for custom orders, refunds/exchanges; balanced drawer and performed daily batch settlements with accurate documentation.
  • Upsold accessories and service packages at checkout; translated product features into client benefits to increase average ticket size.
  • Coordinated with tailors and vendors on lead times and rush orders; communicated status updates and set clear expectations with clients.

Education

Bachelor of Science - Economics

Michigan State University
East Lansing, MI
05-2028

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Cash handling
  • Attention to detail
  • Customer engagement
  • Leadership qualities
  • Administration and Coordination

Timeline

Crew Member

Trader Joe's
11.2024 - Current

Receptionist

Jaxson Maximus
05.2023 - 06.2025

Bachelor of Science - Economics

Michigan State University

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