Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amr Elkalube

Plano

Summary

Devoted and knowledgeable Auto Technician with a track record of reliably identifying and fixing cars in a demanding auto repair atmosphere. skilled in identifying and effectively resolving complicated mechanical difficulties with advanced diagnostic tools. competent in carrying out regular maintenance procedures and putting preventative measures in place to guarantee maximum vehicle performance. consistent commitment to providing excellent service and going above and above for clients. careful, mindful of safety, and knowledgeable in the ins and outs of automobile systems. maintaining current abilities to keep up with changes in the industry. Recognized for having extraordinary problem-solving skills and the capacity to flourish in trying circumstances. Looking to add experience to a fast-paced automotive team committed to providing excellent service.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

3
3
years of professional experience

Work History

Sales Representative Team Leader

Mayer Solar LLC
06.2024 - Current
  • Developed, maintained and utilized diverse client base.
  • Generated advertising brochure for vendor use.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Informed customers of promotions to increase sales productivity and volume.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Auto Technician/Mechanic

Mercedes-Benz of Plano
12.2022 - Current
  • Observe worker using equipment to verify that equipment is being operated and maintained according to quality assurance standards
  • Evaluate data and write reports to validate or indicate deviations from existing standards
  • Record test data, applying statistical quality control procedures
  • Read worker logs, product processing sheets, or specification sheets to verify that records adhere to quality assurance specifications

Customer Service

Home Depot
12.2021 - 09.2022
  • Check to ensure that appropriate changes were made to resolve customers' problems
  • Solicit sales of new or additional services or products
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems

Education

Associate of Applied Science - Automotive Technician

Collin College
Allen, TX
01.2023

Skills

  • Customer service
  • Attention to detail
  • Time Management
  • Problem solving
  • Adaptability
  • Team Collaboration
  • Quality Assurance
  • Computer Skills
  • Data-driven decision making
  • Team management
  • Negotiation expertise
  • CRM software

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

Sales Representative Team Leader

Mayer Solar LLC
06.2024 - Current

Auto Technician/Mechanic

Mercedes-Benz of Plano
12.2022 - Current

Customer Service

Home Depot
12.2021 - 09.2022

Associate of Applied Science - Automotive Technician

Collin College
Amr Elkalube