Matthew Stiles
Cloverdale,VA
Summary
Results-driven Back End Department Supervisor with expertise in inventory management, workplace safety, and team leadership. Proven ability to streamline operations and enhance workflow efficiency.
Overview
9
9
years of professional experience
Work History
Back End Department Supervisor
Lowes Home Improvment
12.2024 - Current
- Supervise daily operations of receiving and delivery departments in a high-volume warehouse environment.
- Oversaw the operations of the highest volume delivery department in the district.
- Coordinate workflow to ensure efficient receiving, storage, and shipment of merchandise.
- Lead and support team members while maintaining safety and operational standards.
- Monitor inventory accuracy and resolve discrepancies.
- Ensure compliance with company procedures for inventory control, equipment use, and documentation.
- Operate powered industrial equipment including forklifts, reach trucks, and order pickers.
Back End Clerk
Lowes Home Improvment
03.2022 - 12.2024
- Coordinated vendor claims and obtained credit for damaged, defective, and distressed merchandise.
- Oversaw repair processes for malfunctioning appliances and power equipment, including tracking repair status and coordinating with repair vendors.
- Maintained organized records and sensitive inventory documentation with a high degree of accuracy.
- Assisted with receiving operations, inventory reconciliation, and warehouse organization.
- Utilized inventory management systems to process inventory transactions and maintain accurate records.
- Worked closely with multiple departments to resolve inventory and operational issues efficiently.
Non-CDL Delivery Driver
Lowes Home Improvment
02.2018 - 03.2022
- Operated delivery vehicle to transport products safely to customer locations.
- Delivered merchandise safely and efficiently while providing outstanding customer service.
- Loaded, secured, and unloaded large and heavy merchandise using proper lifting techniques and powered equipment.
- Collaborated with coworkers to solve delivery challenges and ensure successful installations and deliveries.
- Performed daily vehicle inspections and maintained required documentation.
Education
High School Diploma -
Cave Spring High School
Roanoke, VA01-2015
Skills
- Customer service
- Workplace safety
- Problem resolution
- Problem-solving
- Leadership skills
- Inventory management
- File maintenance
- Heavy equipment operation
Timeline
Back End Department Supervisor
Lowes Home Improvment
12.2024 - Current
Back End Clerk
Lowes Home Improvment
03.2022 - 12.2024
Non-CDL Delivery Driver
Lowes Home Improvment
02.2018 - 03.2022
High School Diploma -
Cave Spring High School