Amy Gibbs
Fusion Property Management Company
Mesa,AZ
13
years of professional experience
Results-driven property management professional with extensive experience in overseeing properties and ensuring tenant satisfaction. Expertise in budget management, lease negotiations, and maintenance supervision. Strong collaborative skills and adaptability to meet evolving needs while maintaining high standards.
Work History
Property Manager
3 Months- Managed daily operations for a large residential property while maintaining high occupancy and resident satisfaction.
- Enhanced tenant satisfaction through prompt response to maintenance requests and effective resolution of resident concerns.
- Coordinated maintenance staff and vendors to ensure timely property repairs and execution of preventative maintenance.
- Facilitated lease renewals, move-ins, move-outs, and property inspections for streamlined operations.
- Collected rent, maintained accurate tenant records, and supported compliance with company policies.
- Promoted resident satisfaction by maintaining safe and appealing living environments.
Property Manager
4 Years- Managed daily operations for premier on-site developer and homeowner association by ensuring compliance with governing documents, management contracts, and association policies.
- Delivered exceptional customer service by serving as the primary point of contact for homeowners, vendors, and service providers, resolving issues and maintaining positive relationships.
- Researched, developed, and distributed newsletters and communications to inform homeowners of association activities, policies, and community events, enhancing engagement.
- Solicited competitive bids, negotiated vendor agreements, and executed contracts for association projects, ensuring optimal vendor selection and cost-effectiveness.
- Developed and presented annual operating budgets in collaboration with vendors and service providers, providing accurate financial projections to the Board of Directors.
- Analyzed and presented monthly financial and management reports to the Board, identifying discrepancies and collaborating with accounting to ensure accurate financial reporting.
- Scheduled, organized, and facilitated Board of Directors meetings and special meetings, preparing agendas, meeting materials, and providing professional guidance on governance matters.
- Analyzed and presented monthly financial and management reports to the Board, identifying discrepancies and collaborating with accounting to ensure accuracy and transparency in financial reporting.
- Researched, developed, and distributed newsletters, emails, and other communications to keep homeowners informed of association activities, policies, and community events.
Sales Manager
6 Years- Lead a team of 15 sales associates on all processes and procedures related to the salon.
- Oversaw daily operations of a high traffic, upscale waxing salon.
- Responsible for daily operations of a high traffic, upscale waxing salon.
- Accountable for providing outstanding customer service, booking reservations and managing the flow of the salon.
- Coordinated and participated in marketing events around Pittsburgh, increasing brand visibility and client engagement.
- Provided outstanding customer service, booked reservations, and managed the flow of the salon.
- Responsible for training all new employees on the procedures for the salon and Millennium appointment tracking system.
- Trained all new employees on salon procedures and the Millennium appointment tracking system.
Education
AA - Business Management
Skills
Property Management
Lease Administration
Vendor Management
Rent Collection
Maintenance Coordination
Budget Awareness
Client Relationship Management
Microsoft Office
Organization & Time Management
Customer Service
Property software
Organization and time management
Timeline
Property Manager
Fusion Property Management Company
04.2026 - 07.2026Read More
Property Manager
AAM
01.2020 - 01.2024Read More
Sales Manager
European Wax Center
01.2014 - 01.2020Read More
CCAC
AA from Business Management
Read More