Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Open To Work

Amy Lora

Warrenville,SC

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

General ManagerAssistant General ManagerFront Desk SupervisorGeneral ManagerEducation Registrar, Sales Membership Lead

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Warrenville, SCAiken, SCAugusta, GA
Open to relocation: Yes

Salary Range

$45000/yr - $65000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home option401k matchPaid sick leaveTeam Building / Company RetreatsPaid time offHealthcare benefitsPersonal development programsCompany Culture

Summary

Dedicated General Manager known for strong team training and operational management skills. Achievements include improved service quality and efficient process streamlining, targeting enhanced customer satisfaction and operational success.

Overview

39
39
years of professional experience

Work History

General Manager

Tropical Palms Hotel
Clearwater, Florida
12.2021 - 11.2025
  • Managed daily business operations, encompassing budgeting, staffing, scheduling, inventory control, and sales.
  • Monitored payroll and created schedules, ensuring adherence to budget constraints.
  • Trained employees on policies and procedures, fostering improved team performance.
  • Resolved customer inquiries, providing exceptional service that enhanced customer satisfaction.

Assistant General Manager

LaQuinta Inn & Suits
Tampa, FL
03.2019 - 12.2021
  • Coordinated guest reservations and streamlined check-in processes to improve guest experience.
  • Assisted in managing daily operations of hotel staff and services, contributing to operational consistency.
  • Trained new employees on hotel policies and customer service standards, promoting quality service.
  • Implemented housekeeping schedules to maintain high cleanliness standards across the property.
  • Monitored inventory levels, ordering supplies to maintain operational flow.

Front Desk Supervisor

Baymont inn & Suits Hotel
Tampa, Florida
08.2015 - 03.2019
  • Supervised front desk operations, ensuring efficient guest check-in processes.
  • Trained front desk staff on customer service protocols to improve service quality.
  • Resolved guest inquiries and issues, enhancing overall guest experience.
  • Coordinated room assignments and maintained accurate reservation records to streamline operations.
  • Developed and implemented operational procedures that elevated guest satisfaction.

General Manager

Value Lodge Hotel
Tampa, FL
05.2005 - 08.2015
  • Developed marketing strategies to enhance brand visibility and engagement.
  • Engaged customers to resolve inquiries and provide exceptional service experiences.
  • Guided management and supervisory staff to streamline operations.
  • Trained new staff on company policies and procedures to ensure consistent service delivery.
  • Managed inventory control to ensure optimal stock levels and minimize waste.

Education Registrar, Sales Membership Lead

Lowry Park Zoo
Tampa, Florida
09.2000 - 05.2005
  • Ensured compliance with regulations by maintaining accurate student records.
  • Coordinated communication among staff, educators, and families to facilitate smooth registration processes.
  • Streamlined student enrollment processes for educational programs and events.
  • Collaborated with team members to streamline registration practices, improving visitor experiences.
  • Assisted in planning and executing educational programs at the zoo, enhancing engagement for diverse audiences.

Apartment Leasing Agent

Newport Apartments
Oklahoma City, Oklahoma
06.1990 - 09.2000
  • Managed lease agreements, ensuring compliance with company policies and minimizing potential disputes.
  • Facilitated property tours and application processes, enhancing tenant experience and increasing application rates.
  • Addressed tenant inquiries and resolved issues in a timely manner.
  • Built strong relationships with residents to foster community engagement. with current residents, fostering community engagement and satisfaction.
  • Conducted regular property inspections to uphold community standards.

Administrative Assistant

North Hardin High School
Radcliff, Kentucky
08.1986 - 06.1990
  • Managed scheduling for meetings, events, and classroom activities to optimize time management.
  • Facilitated communication between teachers, parents, and administration to ensure alignment and clarity.
  • Coordinated administrative tasks to streamline school operations and provide staff support.
  • Assisted in maintaining accurate student records and data integrity.
  • Handled incoming correspondence and routed it to appropriate staff members promptly.

Education

High School Diploma -

North Hardin High School
Radcliff
06-1990

Skills

  • Budget management
  • Employee training
  • Customer relationship management
  • Inventory control
  • Operational efficiency
  • Project management

References

References available upon request.

Timeline

General Manager

Tropical Palms Hotel
12.2021 - 11.2025

Assistant General Manager

LaQuinta Inn & Suits
03.2019 - 12.2021

Front Desk Supervisor

Baymont inn & Suits Hotel
08.2015 - 03.2019

General Manager

Value Lodge Hotel
05.2005 - 08.2015

Education Registrar, Sales Membership Lead

Lowry Park Zoo
09.2000 - 05.2005

Apartment Leasing Agent

Newport Apartments
06.1990 - 09.2000

Administrative Assistant

North Hardin High School
08.1986 - 06.1990

High School Diploma -

North Hardin High School

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Amy Lora