Amy McKune
Mims,FL
Summary
Neurodiagnostic Technician with expertise in EEG, NCV, and EP procedures. Strong technical skills and a deep understanding of neurophysiology and neuromuscular diseases. Proven ability to enhance diagnostic accuracy through meticulous analysis of test results and collaboration on treatment plans. Experienced in delivering patient-centered care in high-pressure environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Space Coast Tax & Accounting
Titusville, Florida
11.2023 - Current
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Maintained database of client contact information with accuracy and attention to detail.
- Served as primary point of contact for facilitating operational and administrative inquiries.
- Maintained office inventory by assisting with supply orders.
- Maintained timekeeping information and submitted and processed payroll.
- Entered information into Quickbooks, reconciled client accounts and created charges.
Neurodiagnostic Technician
Neurology and Neurodiagnostic
US
04.2015 - 09.2018
- Performed all Electroencephalograms, Nerve Conduction studies, assisted physician in Electromyography testing, as well as enter all patient charges for studies performed.
- Maintained accurate records of all EEG tests conducted, results obtained, and follow up actions taken.
- Assisted with patient preparation for EEGs including preparing electrodes and conducting pre-test assessments.
- Attended continuing education classes in order to stay abreast of advances in the field of neurology.
- Maintained an organized work area that was free from clutter and dangerous objects which could interfere with testing procedures.
Neurodiagnostic Technician
Wuesthoff Memorial Hospital
US
11.2008 - 09.2017
- Worked as a lead Neurodiagnostic technician in Performing Electroencephalograms, Nerve Conduction Studies, Visual Evoked potentials, Somatosensory Evoked Potentials and Brain-stem Evoked potentials.
- In addition to testing, I checked physician dictation for test results, ordered all testing done on the patients, transferred all studies, and communicated directly with physicians and all hospital staff to assist in patient care.
- During downtime I assisted with EKGs, as well as help out at the front desk answering phones and scheduling patients for outpatient appointments.
- EEGs, NCV and Evoked Potentials were performed on inpatients, as well as outpatients.
- Performed EEGs on all age groups: adults, pediatrics and neonatal patients.
- Collaborated with medical staff to develop treatment plans based on EEG findings.
- Assisted with training new employees on proper use of neurodiagnostic equipment.
- Attended continuing education classes in order to stay abreast of advances in the field of neurology.
- Assisted with patient preparation for EEGs including preparing electrodes and conducting pre-test assessments.
- Maintained accurate records of all EEG tests conducted, results obtained, and follow up actions taken.
- Performed long-term monitoring using video and EEG technology while maintaining a safe environment for the patient.
- Set up, programmed and recorded montages and electrical combinations in testing peripheral nerve, spinal cord, subcortical, and cortical responses.
Neurodiagnostic Technician
Neurology, Headache and Pain Management
US
04.2006 - 07.2008
- Worked directly with Dr. Shenoy as his medical assistant and Neurodiagnostic technician.
- Assisted with spinal taps, EMGs and all office visits.
- Performed NCV and EEGs in the office.
- While I was not directly working with patients I scheduled appointments, any testing needed, checked for patient reports, filed charts, and returned patients phone calls.
- For several months while we were without a manager, I assisted in hiring new staff, paying office bills and prepared the doctor's schedule.
Emergency Medical Technician/ Certified Nursing Assistant
Parrish Medical Center
US
08.2004 - 03.2006
- Certified Nursing Assistant on the Medical/Surgical/Pediatric floor.
- As a CNA I helped patients with their daily activities in life, helped bath, dress and feed them.
- Took vital signs, turned patients, took blood sugar and assisted nurses with patient care.
- Emergency Department EMT.
- While working as an EMT I directly assisted physicians and nursing staff to provide care and treatment to patients.
- Demonstrated ability to assess patient condition and determine appropriate course of action, while remaining calm under pressure.
- Ensured accurate documentation of all patient encounters according to established protocols.
- Treated patients in both emergency and non-emergency settings.
- Maintained current knowledge of EMT standards by attending continuing education courses and seminars.
- Responded quickly and efficiently in high-pressure situations.
Patient Access Representative
Change Healthcare
Titusville, FL
- Ensured compliance with all HIPAA regulations regarding patient privacy and confidentiality.
- Registered patients by obtaining necessary and accurate financial and demographic information.
- Provided excellent customer service to patients and their families.
- Created new patient charts to include personal and insurance information and reason for visit.
- Provided excellent customer service to patients and healthcare professionals while managing patient scheduling and registration.
- Demonstrated strong organizational skills by accurately entering patient information into the electronic health record system.
- Monitored incoming calls from patients, physicians, or other healthcare providers while providing timely responses.
- Collaborated with other departments within the organization to coordinate care for each patient's needs.
- Exhibited effective communication skills when interacting with diverse populations in a professional manner.
- Explained policies, procedures, and services to patients using medical and administrative knowledge.
Education
BACHELORS OF SCIENCE - ADVANCED ALLIED HEALTH
Eastern Florida State College
FL05.2016
ASSOCIATE OF ARTS DEGREE - FL
Eastern Florida State College
FL07.2014
EMERGENCY MEDICAL TECHNICIAN - FL
Brevard Community College
FL05.2005
PATIENT CARE TECHNICIAN - FL
Brevard Community College
FL05.2004
Skills
- Customer service and client relations
- Administrative support and office management
- Data entry and computer proficiency
- Time management and task prioritization
- Microsoft Word and bookkeeping
- Appointment scheduling and payroll
Certification
- American Heart Association BLS for healthcare (CPR and AED)
- Certified Nursing Assistant, CNA50524
Timeline
Administrative Assistant
Space Coast Tax & Accounting
11.2023 - Current
Neurodiagnostic Technician
Neurology and Neurodiagnostic
04.2015 - 09.2018
Neurodiagnostic Technician
Wuesthoff Memorial Hospital
11.2008 - 09.2017
Neurodiagnostic Technician
Neurology, Headache and Pain Management
04.2006 - 07.2008
Emergency Medical Technician/ Certified Nursing Assistant
Parrish Medical Center
08.2004 - 03.2006
Patient Access Representative
Change Healthcare
BACHELORS OF SCIENCE - ADVANCED ALLIED HEALTH
Eastern Florida State College
ASSOCIATE OF ARTS DEGREE - FL
Eastern Florida State College
EMERGENCY MEDICAL TECHNICIAN - FL
Brevard Community College
PATIENT CARE TECHNICIAN - FL
Brevard Community College