Amy Miranda
Fresno,California
Summary
Motivated social worker with extensive experience in customer service at Wendy's and Asada Island. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and multitasking, consistently delivering high-quality service and improving operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Wendys
07.2025 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Shift Supervisor
Asada Island
05.2022 - 06.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Barista/Cashier
MilkTSociety
12.2022 - 04.2023
- Answered questions about store policies and addressed customer
- Greeted customers entering store and responded promptly to customer needs
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Nursing Services
Erma Duncan Polytechnical High
Fresno, CA06.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Certification
- CNA Certified
- CPR Certified
- HIPAA Certified
- Food Handlers Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Wendys
07.2025 - Current
Barista/Cashier
MilkTSociety
12.2022 - 04.2023
Shift Supervisor
Asada Island
05.2022 - 06.2025
Nursing Services
Erma Duncan Polytechnical High
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