Amy Elizabeth Ott
Runnemede
Summary
Experienced in cash handling processes, ensuring accuracy through effective reconciliation of tills and resolution of discrepancies. Demonstrated proficiency in inventory management by monitoring stock levels and coordinating product orders, which maintained consistent availability. Collaborated with management to align sales strategies and promotions, while efficiently managing scheduling and payroll processes. Committed to enforcing safety regulations and enhancing customer service through prompt resolution of complaints and comprehensive employee training.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Dollar General Corporation
Sicklerville
08.2008 - 05.2025
- Executed cash handling processes, reconciling tills and resolving discrepancies for accuracy.
- Monitored inventory levels and ordered products, ensuring consistent stock availability.
- Coordinated with district and store managers to align weekly sales and promotions.
- Managed scheduling of store shifts and processed weekly payroll efficiently.
- Performed operational tasks for opening, closing, and shift changes to meet standards.
- Enforced safety regulations to establish a secure work environment.
- Resolved customer complaints promptly to improve service quality.
- Trained new employees on policies and procedures to ensure compliance.
- Coordinated with vendors to secure their product availability stays at competitive prices.
Education
Medical Assistant -
Starr Technical Schools
Stratford NJ06-2004
Some College (No Degree) - Criminal Justice
Camden County College
Blackwood, NJSkills
- Inventory management and merchandising
- Operational efficiency and time management
- Vendor relations and communication
- Team leadership and motivation
- Employee training and scheduling
- Sales coordination and monitoring
- Verbal and written communication
- Staff development and management
- Conflict resolution and positive attitude
- Payroll administration and compliance
- Workplace safety and food safety compliance
- Customer engagement and satisfaction
- Merchandise oversight and retail displays
- Data analysis and database management
- Department oversight
- Records maintenance
Timeline
Assistant Store Manager
Dollar General Corporation
08.2008 - 05.2025
Medical Assistant -
Starr Technical Schools
Some College (No Degree) - Criminal Justice
Camden County College