Ana Alonso
Los Angeles,CA
Summary
Detail-oriented professional with experience in fast-paced environments. Skilled in time management and crew leadership, contributing to effective training and operational success. Committed to enhancing customer experiences and team collaboration.
Overview
10
10
years of professional experience
Work History
Crew Member
Firehouse Subs
Los Angeles, CA
04.2024 - Current
- Provided exceptional customer service in a fast-paced environment, ensuring customer satisfaction.
- Prepared and assembled food items according to company standards and safety regulations.
- Maintained cleanliness of workstations and dining areas to promote a hygienic environment.
- Assisted in training new crew members on operational procedures and best practices.
Cashier
Ross Dress for Less
Los Angeles, CA
02.2022 - 04.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained accurate inventory levels through regular stock checks and reporting.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Resolved customer complaints promptly, maintaining positive store reputation and loyalty.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Shipping and Receiving Clerk
Good Smile Connect
Los Angeles, CA
10.2020 - 02.2022
- Coordinated inbound and outbound shipments, ensuring timely delivery and accuracy in documentation.
- Monitored inventory levels, performing regular audits to maintain stock accuracy and availability.
- Implemented efficient labeling systems, enhancing organization and retrieval of products within the warehouse.
- Operated material handling equipment safely, adhering to all safety protocols during shipping processes.
- Managed inventory control, maintaining accurate stock levels using warehouse management systems.
- Trained new staff on safety protocols and operational procedures to enhance workflow efficiency.
Cashier
California Fish Grill
Gardena, CA
12.2015 - 12.2019
- Maintained accurate cash drawer and balanced end-of-shift reports.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new cashiers on operational procedures and customer interaction techniques.
- Collaborated with team members to ensure smooth store operations during peak hours.
Education
High School Diploma -
Augustus Franklin Hawkins
Los Angeles, CA03.2014
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Attention to detail
- Crew leadership
- Resilience and persistence
Languages
English
Native or Bilingual
Timeline
Crew Member
Firehouse Subs
04.2024 - Current
Cashier
Ross Dress for Less
02.2022 - 04.2024
Shipping and Receiving Clerk
Good Smile Connect
10.2020 - 02.2022
Cashier
California Fish Grill
12.2015 - 12.2019
High School Diploma -
Augustus Franklin Hawkins