Ana Lowry
Cincinnati,OH
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
32
32
years of professional experience
Work History
General Manager
Victoria's Secret & PINK
Cincinnati, Ohio
09.1992 - Current
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Education
High School Diploma -
Anderson High School
Cincinnati, OH06-1987
Skills
- Sales
- Schedule Management
- Customer Service
- Customer Retention
- Staffing
- Leadership and team building
- Communication Skills
- Recruitment
- Motivation
- Team Player
- Training and coaching
- Employee Scheduling
Timeline
General Manager
Victoria's Secret & PINK
09.1992 - Current
High School Diploma -
Anderson High School