Ana Munguia
Meeting House Lane Medical Practice
Mastic,United States
3
Languages
6
years of professional experience
Experienced in health administration, EMR systems including Cerner and Next Gen, and front desk procedures. Cross trained and skilled in cash handling and customer service using problem solving for difficulties in arising situations.
Work History
Medical Receptionist
10 Months- Managed multiple providers' schedules of multiple specialties including pulmonary, internal medicine, and palliative department.
- Verify insurance and update information in EMR records systems
- Facilitated communication between medical staff and patients
Human Resources Expert
5 Months- Manage Schedules, take care of missed punches. Send email updates to management on attendance, training, and other arising issues. Help conduct reviews for recruitment of staff. Provide updates on payroll. Help set up and provide celebratory events for the team for goals met and/or holidays. Backup other departments as needed.
- Cross trained in cash office and cash handling for bank deposits for the store and process end of day banking records
Fulfillment Expert/Guest Advocate
2 Years 1 Month- Picked and fulfilled guests' online orders in a timely manner. Maintained and provided excellent customer service to guests as well as process returns and purchases through the operating of a cash register.
Sales Floor Associate
3 Years 2 Months- Operated a cash register and engaged customers in joining reward programs as well as giving tips and advice on questions regarding art projects. Stocking inventory and picking and fulfilling online orders online and packing for delivery shipments.
Education
Bachelors of Science - Mathematics major with a minor in History
Diploma
Graduated with an advanced regents diploma
Skills
Customer Service
Microsoft Office
Microsoft Excel
Cash Office
Computer Skills
Mathematics skills
Effective Time Management
Ability to Multitask
Fast Learner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Interests
Boxing
Reading
Watching documentaries
Timeline
Medical Receptionist
Meeting House Lane Medical Practice
10.2025 - CurrentRead More
Human Resources Expert
Target, Riverhead
06.2025 - 11.2025Read More
Fulfillment Expert/Guest Advocate
Target, Riverhead
05.2023 - 06.2025Read More
Sales Floor Associate
Michaels, Patchogue
01.2021 - 03.2024Read More
William Floyd High School
Diploma
Read More
Stony Brook University
Bachelors of Science from Mathematics major with a minor in History
Read More