Ana Patricia Ortiz
Sabhlok Family Trust
San Jose,CA
2
Languages
12
years of professional experience
Property manager/Housing Specialist with proven success in tenant relations, housing compliance, and lease administration. Known for clear communication, conflict resolution, and maintenance coordination that supports efficient operations and tenant satisfaction.
Work History
Property Manager
11 Years 9 Months- Facilitated timely handling of maintenance requests to enhance tenant satisfaction.
- Worked with vendors to resolve maintenance issues in an efficient, effective manner.
- Shared property updates and policy changes with tenants through clear, direct communication.
- Cultivated positive tenant relationships, fostering community engagement and satisfaction.
- Delivered clear communication to tenants regarding property updates and policies.
- Built strong tenant relationships to strengthen community engagement and satisfaction.
- Completed regular property inspections to maintain safety and cleanliness standards.
- Identified maintenance needs during inspections to address potential issues early.
- Addressed tenant disputes promptly, promoting positive relationships and community harmony.
- Resolved tenant complaints quickly and effectively to support customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Inspected units and documented repair needs.
- Handled resident complaints and expedited maintenance requests.
- Maintained accurate records of financial transactions, including rent collections, security deposits, and other income sources.
- Executed collection of monthly assessments, rental fees, deposits, and payments to ensure timely financial operations.
- Handled rent collection notices and payment records.
- Prepared lease renewals and occupancy paperwork.
- Monitored compliance with local housing and safety rules.
- Oversaw administration of family trust residential leases, ensuring compliance and accuracy.
- Supported leasing processes to maintain compliance with policies and regulations.
- Executed collection of monthly assessments, rental fees, deposits, and payments to ensure timely financial operations.
Education
Bachelor of Science - Business Administration And Management
Skills
Property management
Tenant relations
Housing compliance
Property operations
Lease renewals
Rent collection
Financial records
Vendor coordination
Maintenance coordination
Property inspections
Property inspections
Eviction procedures
Tenant relations
Conflict resolution
Languages
English
Professional
Tagalog
Professional
Timeline
Property Manager
Sabhlok Family Trust
01.2015 - CurrentRead More
University of Santo Tomas
Bachelor of Science from Business Administration And Management
Read More