Ana Rebollar
Chicago,IL
Summary
Dedicated Bilingual Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
2026
2026
years of professional experience
Work History
Medical Assistant
Physicians To You/Home-Based Primary Care Practice
Berwyn, IL
11.2014 - Current
- Managed high-volume incoming calls from nurses, physicians, home health agencies, and medical specialists for homebound Medicare patients.
- Served as the primary liaison between nurses and physicians by obtaining chief complaints, relaying clinical information, and communicating physician orders accurately and promptly.
- Executed physician orders, including calling in medications to pharmacies, sending laboratory orders, X-ray orders, and EKG requests.
- Coordinated and ordered durable medical equipment (DME) for homebound patients, including canes, walkers, rollators, manual and power wheelchairs, diabetic meters, oxygen equipment, and hospital beds.
- Followed up with home health agencies, nurses, and physical therapists to ensure compliance with physician orders, and continuity of care.
- Scheduled specialist appointments, and obtained medical records from outside facilities to support comprehensive patient care.
- Ensured HIPAA compliance when handling confidential patient information.
- Maintained accurate documentation of patient encounters in order to ensure continuity of care across multiple sites.
- Demonstrated excellent customer service skills when interacting with patients and their families.
- Demonstrated strong organizational skills while managing multiple tasks simultaneously.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Incorporated outside records into charts and EHR.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Travel Medical Assistant (Promoted)
Physicians To You/Home-Based Primary Care Practice
Berwyn, Illinois
2022 - Current
- Accompanied physician on in-home visits to evaluate and treat homebound Medicare patients
- Conducted patient intake including vital signs, medical history, and History of Present Illness (HPI)
- Assisted physician during home visits and carried out clinical orders in a fast-paced environment
- Supported documentation of clinical notes and ensured accuracy of diagnoses and ICD-10 codes for billing and compliance
- Demonstrated strong ability to multitask, prioritize tasks, and work efficiently under pressure in a mobile care setting
- Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.
- Reviewed and edited documents for clarity, grammar, and medical terminology consistency.
- Collaborated with physicians to clarify unclear dictations and ensure accurate reporting.
- Utilized transcription software and digital tools to streamline workflow efficiency in documentation.
- Ensured timely delivery of completed transcripts to meet healthcare provider needs effectively.
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses for orders given.
Line Cook
Burger King
Chicago, IL
06.2008 - 08.2014
- Assisted in training new staff on food preparation techniques and safety protocols.
- Operated kitchen equipment safely and efficiently per company guidelines.
- Monitored food quality and freshness, discarding expired items as necessary.
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
- Maintained cleanliness and organization of workstations throughout shifts.
Education
Medical Assistant -
National Latino Education Institute
Chicago, IL08-2012
High School Diploma -
Infinity, Math Science And Technology High School
Chicago, IL06-2010
Skills
- Patient scheduling and registration
- Organization skills
- First aid and CPR certified
- Prescription refills
- Medical transcription
- Medical terminology
- Bilingual- Spanish and English
- Care Coordination
- Medicare & Homebound Patient Care
- DME Ordering
- ICD-10 Coding Support
- Physician & Nurse Communication
- EMR/EHR Documentation
Timeline
Medical Assistant
Physicians To You/Home-Based Primary Care Practice
11.2014 - Current
Line Cook
Burger King
06.2008 - 08.2014
Travel Medical Assistant (Promoted)
Physicians To You/Home-Based Primary Care Practice
2022 - Current
Medical Assistant -
National Latino Education Institute
High School Diploma -
Infinity, Math Science And Technology High School