Ana Velasquez
Fresno,CA
Summary
Proven leader and dedicated team member with extensive experience in customer service and crew leadership, notably at Maya Cinemas. Excelled in multitasking and organization, enhancing food safety and inventory management. Recognized for resolving customer complaints effectively, boosting loyalty. Skilled in clear communication and problem-solving, consistently exceeding performance expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Maya Cinemas
06.2024 - 12.2024
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Team Member
Jack in the Box
09.2023 - 06.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Operated register to process payments and collect cash payment for order totals.
Team Member
El Canaston
05.2023 - 09.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Crew Team Member
Charley's Philly Steaks
12.2021 - 05.2023
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Greeted customers and took food orders.
- Took orders, prepared meals, and collected payments.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
High School Diploma -
North Salinas High School
55 Kip Dr, Salinas, CA 93906 05-2023
No Degree - Business Management/Communications
Hartnell College
Salinas08-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Customer engagement
- Integrity and honesty
- Verbal and written communication
- Leadership qualities
- Crew leadership
Certification
- Food Handler Certification - State or Local Health Departments.
Languages
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Google Doc
Typing
Google slides
Google sheets
Quote
Remember, remember, this is now, and now, and now. Live if, feel it, cling to it. I want to become acutely aware of all I’ve taken for granted.
Sylvia Plath
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offPaid sick leaveHealthcare benefitsPersonal development programsInterests
Hiking
Art
Community
Gardening
Timeline
Crew Member
Maya Cinemas
06.2024 - 12.2024
Team Member
Jack in the Box
09.2023 - 06.2024
Team Member
El Canaston
05.2023 - 09.2023
Crew Team Member
Charley's Philly Steaks
12.2021 - 05.2023
- Food Handler Certification - State or Local Health Departments.
High School Diploma -
North Salinas High School
No Degree - Business Management/Communications
Hartnell College
Similar Profiles
Cassidy RackliffeCassidy Rackliffe
Movie Theater Employee at Spotlight Cinemas/Black Bear CinemasMovie Theater Employee at Spotlight Cinemas/Black Bear Cinemas
CAROLLINE COELHOCAROLLINE COELHO
Server at Coco Maya By Miss B'sServer at Coco Maya By Miss B's
Hunter PiggottHunter Piggott
GALLERY ASSOCIATE at Maya Frodeman GalleryGALLERY ASSOCIATE at Maya Frodeman Gallery