Anaise Fernandez
Lake Wales,Florida
Summary
Adept at customer service and problem-solving, my tenure at McDonald's honed my ability to manage time efficiently and collaborate effectively with a team. I excelled in enhancing customer satisfaction and training peers, showcasing a blend of hospitality expertise and critical thinking. My proactive approach significantly contributed to a positive work environment and operational excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
07.2022 - 08.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
Winter Haven Senior High School
Winter Haven, FL05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Store Opening and Closing
- Learning Agility
- Team Player
- Collaboration and Teamwork
- Attention to Detail
- Critical Thinking
- Hospitality service expertise
- Clear Communication
Timeline
Crew Member
McDonald's
07.2022 - 08.2023
High School Diploma -
Winter Haven Senior High School