Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

ANA JESSICA VILLA JAIMES

Austin

Summary

Dynamic and dedicated professional with extensive experience in customer service at Walmart. Proven track record in cash handling and maintaining a clean workspace. Recognized for exceptional communication skills and a strong work ethic, consistently enhancing customer satisfaction and loyalty through personalized service and attention to detail.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

3
3
years of professional experience

Work History

Cashier

Walmart
02.2024 - 05.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Cake Decorator

Walmart
10.2023 - 01.2024
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
  • Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Managed material inventory and ordered new materials when needed.
  • Packaged and priced each product according to company pricing procedures.

Ice Cream Server

ANDINO GELATO
08.2023 - 10.2023
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.

Jewelry Sales Associate

LA ODISEA
01.2023 - 04.2023
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Minimized loss due to theft or damage by implementing strict security measures throughout the showroom floor area.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Collaborated with fellow sales associates to achieve team sales goals consistently each month.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Shoe Sales Associate

KINGSHOES
10.2022 - 12.2022
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
  • Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
  • Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.

Education

Computer Programming

CETIS
MORELIA, MICH
07-2023

Skills

  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Food handling safety
  • Precise Hand-eye coordination
  • Strong communication skills
  • Customer engagement
  • Professional appearance
  • Working under pressure
  • Product knowledge expertise
  • Loss prevention strategies

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Cashier

Walmart
02.2024 - 05.2025

Cake Decorator

Walmart
10.2023 - 01.2024

Ice Cream Server

ANDINO GELATO
08.2023 - 10.2023

Jewelry Sales Associate

LA ODISEA
01.2023 - 04.2023

Shoe Sales Associate

KINGSHOES
10.2022 - 12.2022

Computer Programming

CETIS

Similar Profiles

CREATE PROFILE
ANA JESSICA VILLA JAIMES