Trained new cashiers on register operations and company policies to enhance onboarding experience.
Guided cashiers in resolving customer complaints and inquiries to improve customer satisfaction.
Ensured accuracy in daily tasks through meticulous attention to detail.
Customer Service skills
Residential Specialist
Martha's Village&Kitchen
Indio
01.2024 - 04.2026
Utilized computer skills to enhance workflow efficiency.
Scheduled phone appointments to optimize time management.
Demonstrated bilingual proficiency in communication and documentation.
Executed housekeeping tasks to maintain clean and organized environments.
Supported residents in daily living activities and personal care needs.
Maintained a safe and welcoming environment for all residents.
Education
High School -
Coachella Valley High School
Coachella
05-2018
Skills
Inventory management
Customer service
Attention to detail
Detail-oriented
Register operations
Bilingual communication
Collaborative skills
Active listener
Approachable
Summary
Dependable, friendly and reliable. Skilled in customer service, handling transactions, maintaining clean and organized environments, and completing tasks efficiently with attention to detail.