Analicia Diaz
Azusa,CA
Overview
7
7
years of professional experience
Work History
General Manager
Camden Property Trust
04.2022 - Current
- Manages overall operation and success of multifamily portfolio; which includes achieving sales goals, customer retention, employee loyalty, NOI, and meeting expenses
- Leads strategic planning decisions by analyzing market trends and competition to outperform associated markets and maintain a top tier position among submarket peer group
- Leads cross-functional teams to achieve key performance indicators and drive positive results across the region.
Community Manager
Camden Property Trust
06.2021 - 04.2022
- Achieved regional "Camden Customer Sentiment Award" for delivering top customer satisfaction results throughout the 2021 year
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to increase revenue and boost customer satisfaction
- Consistently met or exceeded quarterly sales and budget goals through diligent effort and persistence in increasing sales and managing expenses
Assistant Manager
Camden Property Trust
10.2017 - 06.2021
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates and increased customer satisfaction
- Facilitated cross-functional communication between sales, marketing, and revenue teams to ensure cohesive efforts towards shared goals
Education
B.S. Criminology and Criminal Justice -
Northern Arizona University
Skills
- Business Management
- Account Management
- Strategic Planning
- Revenue Forecasting
- Sales strategy development
- Customer Relationship Management
Accomplishments
- Named Camden's Regional ACE Award and National ACE Award winner
- Member of Camden's DEI Culture Connection
- Camden Mentor, successfully mentored 8 top performing peers
Timeline
General Manager
Camden Property Trust
04.2022 - Current
Community Manager
Camden Property Trust
06.2021 - 04.2022
Assistant Manager
Camden Property Trust
10.2017 - 06.2021
B.S. Criminology and Criminal Justice -
Northern Arizona University