Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ananya Captain

Port Arthur,TX

Summary

Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments. Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Hilton
Ruston, LA
05.2023 - Current
  • Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
  • Resolved customer complaints in a timely manner while following company policies and procedures.
  • Managed cash drawer according to established accounting guidelines.

Cashier

City Gear Clothing Store
Ruston, LA
12.2022 - 03.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.

Sales Associate

Burlington
Beaumont, TX
05.2020 - 08.2021
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions and offered product advice.

Education

Bachelor of Science - Parks, Recreation, And Leisure Studies

Grambling State University
Grambling, LA
05-2025

Skills

  • Departmental support
  • Guest Relations
  • Front Office Management
  • Customer Service
  • File Organization
  • Project Management

Timeline

Front Desk Receptionist

Hilton
05.2023 - Current

Cashier

City Gear Clothing Store
12.2022 - 03.2023

Sales Associate

Burlington
05.2020 - 08.2021

Bachelor of Science - Parks, Recreation, And Leisure Studies

Grambling State University
Ananya Captain