Anastasia Belkina
Brooklyn,NY
Summary
Motivated Finance/Operations/Legal Analyst experienced in customer service, sales, compliance, investigation,
and research of suspicious activity. Knowledgeable resource committed to finding answer and working
with clients and interdepartmental personnel. Accomplishments include administered syndicated loans and leverage leases, automated large contracts drafting and tracking processes. Dedicated to identifying customer needs and delivering effective solutions to all problems. Demonstrated ability to build relationships, handle complex transactions, and provide financial advice. Proven strengths include problem-solving skills, analytical thinking, and a strong grasp of risk management principles. Current work has made significant impact in improving customer satisfaction and driving operational efficiency in banking environments.
Overview
3
3
years of professional experience
Work History
Associate Banker
JPMorgan Chase
Brooklyn, NY
10.2023 - Current
- Handled daily customer transactions, including deposits, withdrawals, transfers, and loan payments, while maintaining high accuracy and efficiency.
- Actively supported daily branch operations, including ATM maintenance, cash vault management, and assisting with complex transactions under supervision.
- Provided exceptional customer service by addressing client inquiries, resolving issues, and promoting additional banking services.
- Assisted in the onboarding of new clients, guiding them through account setup processes, and explaining bank policies and products.
- Responded to high volumes of customer inquiries, building foundational knowledge in account management, bank products, and financial services.
Associate
New York Laser Vision
New York, NY
02.2023 - 10.2023
- Promoted maintenance of professional and courteous customer interactions across all reception personnel.
- Maintains accurate patient information in all charts and the computer system by updating patient demographic information.
- Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
- Manage the communication between patients, doctors, and external partners regarding services provided by the company.
- Track key business metrics and make recommendations for proactive adjustments to policies and procedures.
Assistant Manager
Designer Optical
New York, NY
02.2022 - 11.2022
- Work closely with Finance Department on payroll, finance statements, and quarter reports.
- Responsible for overseeing human resources, office operations, insurance contract negotiation, and billing.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Coordinated office activities and operations to ensure efficiency and compliance with company policies.
- Train and mentor new employees on industry practices and business operations.
- Create and update physical records and digital files to maintain current, accurate, and compliant documentation.
Legal Assistant/Paralegal
Park Avenue Recovery
New York, NY
06.2021 - 02.2022
- Managed over 150 clients' records, adhering to confidentiality laws and policies, and extreme discretion.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex dept cases.
- Improved the organization and security of both paper and computerized files.
- Implemented new systems and safeguards to protect confidential client information and firm records.
- Updated company software with skip trace results.
- Completed over 500 document revisions, court document filings, travel arrangements, and client billing.
Education
Banking and Finance
Delaware State University
Dover, DE03-2021
Skills
- Problem solving
- Customer Service
- Money auditing
- Time Management
- Multi-Task Management
- Database record keeping
Accomplishments
- Dean's List 2018
- Dean's List Fall 2019
- Dean's List Spring 2021
- Academic Honor 2021
- Diversity Research Project
Timeline
Associate Banker
JPMorgan Chase
10.2023 - Current
Associate
New York Laser Vision
02.2023 - 10.2023
Assistant Manager
Designer Optical
02.2022 - 11.2022
Legal Assistant/Paralegal
Park Avenue Recovery
06.2021 - 02.2022
Banking and Finance
Delaware State University