Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Anavaleria Sandoval

Fayetteville,NC

Summary

Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Overview

8
8
years of professional experience

Work History

Server

On The Border Restaurant
Fayetteville, North Carolina
06.2020 - Current
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

Customer Service Associate(remote)

select quote
Fayetteville, NC
08.2021 - 11.2021
  • Answered inbound customer calls and responded to inquiries.
  • Documented customer information and activity in customer database.
  • Listened to client concerns and asked questions to better understand needs.
  • Discussed and set up payment plans for services.
  • Handled multiple tasks simultaneously, including talking with and listening to customers while accessing, reading and inputting information into numerous applications.
  • Updated information and details of calls and inquiries in customer service database for future reference.

Creeler

Engineered Floors
Dalton, IL
07.2019 - 06.2021
  • Checked creelers and parts to verify yarn placement and free movement.
  • Loaded bundles onto standard V-shaped and swivel frame creels.

Cashier Team Lead

Jacks Family Resturant
Dalton, GA
04.2017 - 04.2019
  • Met high productivity standards in processing payments for customers.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Learned roles of other departments to provide coverage and keep store operational.

Education

High School Diploma -

Southeast Whitfield County High School
Dalton, GA

Skills

  • Liquor, wine and food service
  • Point of Sale (POS) system operations
  • Dining customer service
  • Check payment processing
  • Food safety understanding
  • Menu memorization
  • Sales Techniques

Languages

Spanish
Native/ Bilingual

Timeline

Customer Service Associate(remote)

select quote
08.2021 - 11.2021

Server

On The Border Restaurant
06.2020 - Current

Creeler

Engineered Floors
07.2019 - 06.2021

Cashier Team Lead

Jacks Family Resturant
04.2017 - 04.2019

High School Diploma -

Southeast Whitfield County High School

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