Andee Carino-Bosque
Phoenix,USA
Summary
Exceptional Customer Service Professional: Attentive and solutions-driven professional with a strong focus on delivering exceptional client service and supporting team success. Known for a positive, outgoing attitude, and a collaborative spirit, with several years of experience in fast-paced, customer-facing environments. Brings a proactive mindset, strong communication skills, and a commitment to finding the best outcomes for both clients and colleagues.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Coordinator
Hello Promo
Phoenix, AZ
02.2025 - Current
- Supported Account Manager on promotional campaigns through order processing, presentation creation, and exceptional client service.
- Contributed creative product concepts and aligned designs with client branding and marketing goals.
- Managed daily operations of client company stores, including order fulfillment, website updates, and performance reporting.
- Acted as primary contact for client projects—quoting, sourcing, coordinating with vendors, and ensuring smooth delivery from start to finish.
Cheese Specialist
Shea Cheese
Phoenix, AZ
01.2023 - 02.2025
- Managed the purchasing and inventory of artisan cheeses, wines, beers, and accouterments, ensuring high-quality sourcing and stock accuracy.
- Delivered personalized service at the cut-to-order cheese counter, and created custom cheese and charcuterie boards for retail and events.
- Designed merchandising displays, coordinated in-store promotions, and led educational classes and tasting events to engage customers.
- Collaborated with local businesses on pairing events, and supported team development through knowledge sharing and mentorship.
Specialty TM & ACS Certified Cheese Professional
Whole Foods Market
Phoenix, AZ
03.2014 - 01.2023
- Managed purchasing, ordering, and inventory of bulk cheeses and specialty items in line with OTS procedures, while overseeing receiving and stock operations.
- Led daily cheese production, including cutting, wrapping, pricing, and merchandising to ensure quality presentation and freshness.
- Delivered exceptional customer service to in-store and Prime Now shoppers, supporting sales and building strong customer relationships.
- Trained new team members and collaborated on department initiatives, promotional displays, and maintaining a clean, organized, and engaging shopping environment.
Education
High school diploma -
Horizon High School
Scottsdale, AZ05.2003
Skills
- Customer service
- Retail sales
- Hospitality
- MS word, excel, and outlook
- Communication skills
- Event Planning
- Vendor coordination
- Inventory management
- Relationship building
- Creative problem solving
- Team collaboration
- Visual merchandising
- Product sourcing
- Food preparation and catering
- Order writing and purchasing
- Training and development
- Marketing and social media
- Budgeting and buying
- Team management experience
- Organizational assistance background
Accolades and Recognitions
- Whole Foods Market Scottsdale – Team Member of the Year (2018): Recognized for outstanding performance, customer service, and team collaboration.
- Featured in National Commercials (Ford – 2016, Audi – 2017): Print Model/Acting in brand campaigns and used proceeds toward purchasing first home.
Certification
Certified Cheese Professional® – American Cheese Society
Since June 2017
- Earned nationally recognized ACS CCP® certification, requiring 4,000+ hours of industry experience and exam completion
- Demonstrates expertise in cheese handling, service, storage, and food safety standards
- Actively mentor emerging professionals and promote excellence in artisan and specialty cheese
- Committed to continued education and best practices through active ACS membership
References
References available upon request.
Timeline
Account Coordinator
Hello Promo
02.2025 - Current
Cheese Specialist
Shea Cheese
01.2023 - 02.2025
Specialty TM & ACS Certified Cheese Professional
Whole Foods Market
03.2014 - 01.2023
High school diploma -
Horizon High School
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