Andey (Bella) Moyer
Server/Student - Https://www.linkedin.com/in/andey-moyer-b28293247/
Chandler,AZ
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and working with others. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Rustlers Roost
01.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Fogo De Chão
06.2023 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Maximized table turnover rate by managing reservations and seating arrangements.
Manager
Casey's Catering
01.2021 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server
Abuelo's Restaurant
12.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Server
IHOP
03.2022 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Manager
Papa Murphy's Take and Bake Pizza
12.2019 - 03.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Bachelor in Criminal Justice - Criminal Justice
Arizona State University
Tempe, AZ 05.2001 -
High School Diploma -
Corona Del Sol
Tempe, AZ 05.2001 -
Skills
Hospitality service expertise
Cleanliness standards
Exceptional customer service
Memory retention
Research and analysis
Networking
Multitasking
Reliability
Team building
Professionalism
Adaptability
Clear Communication
Volunteer Work
The Children's Center at The Salvation Army
St.Marys Food Bank
Valle del Sol
Timeline
Server
Rustlers Roost
01.2024 - Current
Server
Fogo De Chão
06.2023 - 12.2023
Server
Abuelo's Restaurant
12.2022 - 06.2023
Server
IHOP
03.2022 - 12.2022
Manager
Casey's Catering
01.2021 - 12.2023
Manager
Papa Murphy's Take and Bake Pizza
12.2019 - 03.2022
Bachelor in Criminal Justice - Criminal Justice
Arizona State University
05.2001 -
High School Diploma -
Corona Del Sol
05.2001 -
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